Surface Pro 7+ joins the Surface for Business portfolio – offering the versatility, connectivity and security that business and educational institutions need to adapt to the changing landscape. Additionally, Surface Hub 2S 85” will begin shipping broadly to business and education customers in select markets later this month.
The year 2020 brought one of the biggest accelerations of digital transformation in our lifetime.
Across industries, the shift to remote and hybrid productivity was a tipping point to redefine the future of how we work, collaborate and learn outside physical office spaces or classrooms. We have seen a significant increase in the reliance on technology to keep organizations connected. In the past year, Surface usage within enterprise organizations nearly doubled driven by strong growth in the use of collaboration and productivity apps to maintain business continuity.
Today, we are pleased to share the next step in our journey to support our business and education customers with the introduction of Surface Pro 7+ for Business. And to help organizations bridge the digital and physical divide in today’s hybrid spaces, we’re beginning to ship Surface Hub 2S 85” broadly in select markets later this month.
What we have learned in the last year
As a company, we are committed to designing technology that fosters productivity, creativity and connection to empower people to be successful wherever they work and learn. We have spoken at length with many of our customers in the last year, listening to their journeys into remote everything. These discussions, combined with extensive commissioned research and the work done by our research team, have helped us understand their rapidly evolving needs. This is a critical part of our development process – ensuring business and education customer voices are not only heard but brought directly into our product development. We found four key learnings during these conversations and research:
- The future of working and learning is hybrid and requires more flexibility: Views on remote work have changed: 82% of managers say they will have more flexible work from home policies post pandemic, and 71% of employees want to continue work from home at least part time. And while more people are working and learning from home, they are facing new physical space constraints as well as distractions that can interfere with productivity. People are sharing spaces throughout their home and are moving locations more throughout their days to stay productive and accommodate others.
- Connectivity is critical to uninterrupted business operations: Poor internet performance at home is a new challenge many are facing. With multiple people in a household now connecting from home, it is putting a strain on bandwidth – where people are using their cell phones more often as hot spots for online meetings due to poor internet connectivity.
- Camera to camera is the new face to face: Connection to one another is an area that arguably has felt the most challenging – people are missing the energy and connection that was attained when we could be together in a room physically. People are now relying on their device’s cameras, screens, speakers and microphones to be seen and heard. We have learned through our research that people are feeling more empathetic to one another now, that through the lens of a video call they have a better view of life at home and even feel more valued and included as a remote contributor in meetings with everyone being in the same virtual room.
- End to end security from chip to cloud is more critical than ever before: Rapid digitization means almost everything has gone online. Organizations need their data and workflows to be secure to enable remote and hybrid work. Devices need end to end security features to enable the productivity needed to maintain business continuity.
Customer obsession is core to who we are at Surface. We create products inspired by customers and with their feedback in mind. We continue to listen and evolve our product roadmap and priorities for Surface to support our business and education customers. This is why today, we’re introducing Surface Pro 7+ for Business.
From small and medium size businesses to the largest organizations, Surface Pro 7+ is purpose-built with the needs of our business and education customers in mind. This next generation of Surface Pro stays true to its ethos – delivering on top customer requested updates while maintaining the same iconic design so customers can continue to leverage their existing investments.
Surface Pro 7+ for Business – Purpose-built for business and education customers
When we first introduced Surface Pro, we wanted to challenge the concept that people should not have to choose between the portability and convenience of a tablet and the power and productivity of a traditional laptop. In the last seven years, Surface Pro has become known for its versatility, power and performance, brilliant touch screen, pen capabilities and great battery life. It is by far our most widely adopted Surface device across business and education customers.
We continue to be inspired by our customers and their use of Surface – like two long time Surface Pro customers: Gaumard Scientific, which is deploying Surface Pro devices to hospitals and remote locations for patient training simulations, and Black-owned destination wear and fashion brand Bohn Jsell, which uses Surface Pro’s pen and inking capabilities to design clothing and face masks.
Surface Pro 7+ offers the adaptability to dock into external displays and leverage the needed peripherals for a full workstation setup.
Continuing with Surface Pro’s iconic form factor, we are introducing optional LTE Advanced with Surface Pro 7+, a top requested customer feature that helps keep people connected at home if Wi-Fi bandwidth is limited or if they are in a remote location. We have added the latest 11th Gen Intel Core Processors, with 2.1 times faster performance, and longer battery life of up to 15 hours. Surface Pro 7+ offers the versatility people need to work wherever, whenever they want. And with both USB-A and USB-C ports, Surface Pro 7+ offers the adaptability to dock into external displays and leverage the needed peripherals for a full workstation setup. For the human connection that everyone is craving, we have integrated front and rear facing cameras into Surface Pro 7+ with 1080p full HD video along with Dolby Atmos speakers and dual far-field Studio Microphones so people can be seen and heard.
pdated packaging for Surface Pro 7+ for Business.
In response to customer feedback for a more streamlined workflow to easily get devices to their employees no matter where they are and for more environmentally friendly packaging, we are pleased to share that Surface Pro 7+ sets a new level for lightweight, sustainable commercial packaging. It is 23% lighter than the previous generation and is made from 99% natural fiber-based material, of which 64% is post-consumer recycled content. These updates are also reflective of our continued commitment to sustainability.
The Surface Pro 7+ Wi-Fi configuration starts at $899USD, with the LTE Advanced configuration beginning at $1,149USD. Business and education customers in select markets across Asia, Europe and North America can order Surface Pro 7+ through their local resellers today, with shipping beginning at the end of this week.
Surface Hub 2S 85” begins shipping broadly this month
As organizations plan for a hybrid return to work, many are recognizing the importance of large screen, collaborative devices like Surface Hub. Today, we’re excited to share that Surface Hub 2S 85” will begin shipping to business and education customers broadly in select markets later this month.
Customers have shared with us how much they love the Windows 10 Team Operating system on their Surface Hubs for simple walk up use and group collaboration. As the workplace continues to change, we understand that some customers want more flexibility to meet the needs of their rapidly evolving workplace. So we’re also pleased to share that customers can now take advantage of the Windows 10 Pro and Enterprise configurations on Surface Hub 2S 85”, enabling them to run all of their business critical applications utilizing the massive 4K PixelSense touch and ink enabled screen, Microsoft Teams certified audio and video, and an array of onboard sensors.
It is incredible to see how customers are using Surface Hub to collaborate and streamline their operations. From manufacturing floors in England and France at Renault DP World F1 to a Northwestern University remote classroom in Chicago, Illinois, we have continued to see organizations transform how they use Surface Hub to stay agile and resilient, underscoring its value in today’s changing landscape.
“Surface Hub has proven to be a valuable tool for keeping our teams at Renault DP World F1 Team connected and productive across our two engineering and manufacturing plants in England and France,” says Pierre d’Imbleval, CIO, Renault DP World F1 Team. “The ability to collaborate with colleagues no matter their physical location through Microsoft Teams on Hub’s beautiful large screen has enabled us to maintain the business and personal continuity needed to help us navigate remote work. We also love the Surface Hub because, despite its size, it’s very portable and can be shared across useful locations in our headquarters.”
“I use the Surface Hub 2S configured with Windows 10 Pro to run various communication programs including Microsoft Teams and Microsoft Whiteboard,” says Professor Mohan Sawhney, Associate Dean for Digital Innovation, Kellogg School of Management at Northwestern University. “I see this hybrid environment lasting beyond the pandemic, at Northwestern’s Kellogg School of Management, we are learning how to combine the best of virtual learning with the best of in-person learning to create immersive and engaging digital-first experiences. Tools like the Surface Hub, complemented with collaboration and livestreaming software, will be essential to creating the next generation of work and learning experiences.”
As different parts of the world plan for their returns to the office or classroom or rethink what hybrid and satellite environments mean for their organizations, Surface Hub will be there to ease that transition, helping to bridge the digital and physical divide.
Security, deployment and manageability by design
As more people connect to the internet and work and learn from home, organizations are witnessing increasingly sophisticated and targeted attacks. At the same time organizations need agility to deploy devices directly to people’s homes and manage devices running on home networks securely, without having to physically touch devices.
For the first time, Surface Pro 7+ ships with Windows Enhanced Hardware Security features enabled out of the box. We are excited to see such great boosts in both performance and battery while enabling robust Device Protection features. Customers can have peace of mind in knowing they get great security without compromising employee or student experiences.
Surface devices can be managed and updated through the cloud from the first moment the device is turned on and throughout the device lifecycle without IT having to physically touch the device. This helps protect identities and defend against malicious drivers and supply chain attacks. We accomplish this through tight integration between the UEFI (modern BIOS), firmware, and the Windows operating system stack. We have shared our implementation of the Microsoft UEFI as open source on GitHub as Project Mu.
Remote deployment is also critical in a hybrid work environment. Surface devices use the latest Microsoft deployment capabilities like Windows Autopilot to enable devices to ship directly from the factory to people’s homes and be ready to go with security policies, applications and settings applied. Windows Autopilot gets people online, connected and productive as quickly as possible, and eliminates time consuming re-imaging and manual device set up for IT departments.
“Automatically deploying devices in people’s homes without the need for a technician was a great advantage for us and saved countless hours,” says Peter Jamieson, Chief Technology Officer & Director of Digital Transformation, Department of Culture and Tourism – Abu Dhabi. “It allowed us to get up and running quickly to meet the mandate for the department. We are proof that you can run a government department from employees’ homes.”
Finally, we know it is important for customers to be in control of their data. Surface Pro 7+ will also feature a removable SSD for data retention, to support the security and privacy needs of business and educational organizations. This feature, combined with Microsoft BitLocker protection, makes it easy for customers to retain sensitive data if something happens to their device.
Across the Surface portfolio from Surface Duo to Surface Hub 2S 85”, Surface is more than a device – it is a strategic enabler for business and educational organizations, a tool to bring people together, to collaborate, to learn and harnesses the full power of Microsoft across productivity, the cloud and security. We believe we are uniquely positioned to build the hardware and software capabilities required to address the challenges our customers face today and in the future.