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Italy Fines Apple and Samsung Over Mobile Software Updates

Italy Fines Apple and Samsung Over Mobile Software Updates

Enterprise & IT Oct 24,2018 0

Italy's anti-trust watchdog said on Wednesday it was fining Apple and Samsung Electronics 5 million euros ($5.7 million) each following complaints they used software updates to slow down their mobile phones.

Apple was hit with an additional 5 million euro fine for failing to give clients clear information about how to maintain or eventually replace handset batteries.

Italian consumer groups had complained that software updates for mobile phones reduced the functionality of the devices and were designed to push clients into buying new handsets.

The anti-trust body said in a statement that some Apple and Samsung firmware updates "had caused serious dysfunctions and reduced performance significantly, thereby accelerating the process of replacing them".

It added the two firms had not provided clients adequate information about the impact of the new software "or any means of restoring the original functionality of the products".

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