BLU Products responded to reports by several news outlets making clear that there is no spyware or malware or secret software on BLU devices. smartphone device manufacturer in the world. There is nothing out of the ordinary that is being collected, and certainly does not affect any user's privacy or security. In addition, as per Tom Karygiannis, VP of Kryptowire, the data collection is in line with BLU's Privacy Policy, and does not constitute any wrong doing by BLU," BLU said.

Regarding that some information may be stored in China servers, BLU says that their privacy policy states that some of the data collected can be stored in servers outside the US, and that "there is absolutely nothing wrong with having a server in China." "BLU management takes issue with the statement that any server in China is prone to risk while several other multibillion dollar companies and other mobile manufactures such as Huawei and ZTE use them," the company added.