Monday, April 23, 2018
Search
  
Submit your own News for
inclusion in our Site.
Click here...
Breaking News
First-Quarter Lobbying Expenditures: Google, AT&T, Comcast and Comcast Remain Top Spenders
Samsung Launches Six Original Series on Samsung VR Video Service on Gear VR
Facebook Says Users Are Not Products, the Social Network Is
European Regulators Investigate Apple's Proposed Acquisition of Shazam
Amazon is Working on Home Robots: report
7nm Volume Production to Fuel TSMC's Profits This Year
Toshiba Weighs Memory Chip Unit Options
Google Chat Launches to compete with Apple's iMessage
Active Discussions
Which of these DVD media are the best, most durable?
How to back up a PS2 DL game
Copy a protected DVD?
roxio issues with xp pro
Help make DVDInfoPro better with dvdinfomantis!!!
menu making
Optiarc AD-7260S review
cdrw trouble
 Home > News > PC Parts > Austral...
Last 7 Days News : SU MO TU WE TH FR SA All News

Tuesday, October 16, 2012
Australian Regulators Take Legal Action Against HP Over Warranties


Australia's competition regulator has launched legal action against Hewlett Packard (HP) for allegedly breaching consumer protection laws over warranties.

The Australian Competition and Consumer Commission (ACCC) alleges HP's local subsidiary misled consumers over their warranty rights under consumer protection laws.

ACCC claims Hewlett-Packard Australia Pty Ltd (HP), a wholly owned subsidiary of Hewlett-Packard Company, made false or misleading representations to consumers in relation to consumers' statutory warranty and consumer guarantee rights and also made false or misleading representations to retailers that HP was not liable to indemnify them if they provided consumers with a refund or replacement without HP's prior authorisation.

The ACCC alleges that HP represented to consumers that the remedies available for a faulty HP product were limited to remedies available from HP at its sole discretion and that consumers must have had a faulty HP product repaired multiple times by HP before they were entitled to receive a replacement. ACCC also claims that the warranty period for HP products was limited to a specified express warranty period. Last but not least, ACCC alleges that HP 's clients could not return or exchange HP products purchased from the HP Online Store, unless otherwise agreed by HP at its sole discretion.

In proceedings instituted in the Federal Court in Sydney, ACCC is seeking declarations; injunctions; civil pecuniary penalties; disclosure orders; adverse publicity orders; non-party redress for consumers affected by HP's conduct; the implementation of a compliance program; and costs.

The matter is set down for a scheduling conference on 7 December 2012.


Previous
Next
Former Google Colleague Named Yahoo Chief Operating Officer        All News        Xbox 360 Dashboard Update Is Rolling Out
Samsung Unveils Pricing Of Windows 8 Series 5 Ultrabook, Tablet Hybrids     PC Parts News      Apple To Unveil iPad mini On October 23

Get RSS feed Easy Print E-Mail this Message

Related News
HP Introduces a new line of Gaming PCs
HP Introduces the HP Chromebook x2 $599 Detachable
HP Debuts New High-Performance Workstations
HPE and Dell Server Sales Soar in Q4
HP Launches Device as a Service for Apple
HP Delivers Revamped Elitebook and Zbook Lines, Additions to 4K monitor lineup and New Thunderbolt Dock G2
HP Boosts Performance of Z4 Workstation, Unveils VR Windows Mixed Reality Headset
CES 2018: HP announces the HP ENVY x2, HP Spectre x360 15, HP Z 3D Camera
HP Recalls 50,000 Laptop Batteries
HP Patches New Keylogger Software in its Laptops
HPE and Dell Continue to Lead the Storage and Server Markets
HP Patches Code execution Bug in Enterprise Printers

Most Popular News
 
Home | News | All News | Reviews | Articles | Guides | Download | Expert Area | Forum | Site Info
Site best viewed at 1024x768+ - CDRINFO.COM 1998-2018 - All rights reserved -
Privacy policy - Contact Us .