This is the readme file from 2.18 official:
Firmwareupdate ND-3500A(G) - Important Information:
[F/W revision Brands]
2.18 (WIN) - 08-Nov-2004
You will find information for firmware 2.18 changes on our FAQ:
http://www.de.nec.de -> Support and Service -> Technical questions -> Optical storage -> DVD / DVD Writer
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-this Update works only with NEC ND-3500A(G) retail/ bulk, not with OEM releases.
(OEM means part of a full PC package or external USB/FireWire variant of this burner)
>For OEM products contact your dealer, distributior or manufacturer of PC-/ USB-package.
-You can only update from official Firmwareversion 2.16.
(
the firmware 2.17 was no official nec release!)
Warranty will be lost during false updating procedure, especially modified firmwares were
used before. We (NEC) cannot guarantee correct updating, if "modified" firmwares from
various internet sites., were used before.
It is true such "hacks" offer a recovery function, but their manufacturers had only assembled
firmwares (NEC will never release original firmwares!), so you will never have the safety,
that your drive has the original firmwareversion again!
In such cases we could not offer you a solution any more. You have to repair unit by cost then.
>You can verify current firmware version with NERO Info Tool. (http://www.nero.com)
-it is recommend to login as administrator under Windows XP/ 2000
-disconnect all external USB / FireWire devices.
-do not turn off power during the updating process.
-before updating pls. deinstall all packetwriting softwares.
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INSTALLATION
-after unzipping file pls. double click on "K350GN8M.exe", follow instructions.
-*pls. close all other applications during update procedure.
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To be on the safe side, you can also update drive by our service partner
Euro Point external. You have to send drive to the following adress:
>Euro Point Communication GmbH
>Sign: Firmwareupdate
>Seligenstädter Straße 100 - Halle 41
>DE-63791 Karlstein a. M.
Pls. do not forget to mark delivery note with sign "FIRMWAREUPDATE".
The price for update procedure is brutto 45,25 EUR*,
contains following:
-firmwareupdate: 25,00 EUR(netto)
-shipment costs* 14,00 EUR*(netto)
(*can increase to foreign countries)
You can check status of procedure by this phone number 0049-(0)6188-954-3600.
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Pls. visit for further Informations our homepage:
http://www.de.nec.de/home.php?lang=ENG ******************************************************************************************
Guess you could say that the left hand doesn't know what the right hand is doing! I didn't make this up...
Bob