I must apologize to everyone on this forum. DBurg is a very good Programer and very helpful in many ways, but needs a little more work on his people skills.
I'm sure he did not mean to come across as arrogant, or give the impression we do not care what others think.
The AutoPlay issue with InCD has been reported as a bug in our Nero Bug Tracking Database, and initial tests have shown that it is working, but that there could be problems with how MS AutoPlay functions. This will be and is being looked into more deeply, and we will test Automatic, Manual, and Disabled settings for IMAPI Settings, even if I have to test them myself.
If it turns out to be an MS issue, then Ahead will have to find a work around for this issue. As everyone knows, someone who purchases such a product expects this feature to work, and not expect or want to here a company pointing fingers and saying, 'It's their problem, not ours' as the response, even if it is.
And if other programs of a similar nature are working in this fashion, then we need to do whatever it takes to make our InCD 4 software do so as well.
And KCK, I did promise that the new Nero Clean Tool would be loaded last week, and it was supposed to be loaded. But there were two issues that came up. 1) We had too many Clean tools, one for InCD, one for Nero, one for Drivers, etc. And decided to combine them into one that did them all. 2) We had trouble with the FTP9 server. [V]
So I have been promised, again [B)], that we will have the new Clean Tool posted on our FTP9 server by tomorrow. This will be one Clean Tool that does it all, and it will properly clean InCD 4 completely from the system, among other things. It will be called 'General-CleanTool_1135.zip'
Sorry for the delay on that. We do try and keep our promises. And again, I am sorry for any offense taken by any of DBURG's responses. His intentions are good and communication problems can occur as he is working with a second language and may not be properly expressing himself.
Best Regards,
Craig