Abaques -> RE: InCD and Previously formatted CDRW's (5/12/2003 10:04:24 AM)
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Hey KCK and co., glad to help out when I can. I do agree with you regarding when packet writing should be used, I just think that the marketing folks are deluding the people buying Creator into thinking that DirectCD was actually reliable. It was fairly common for businesses to call in asking how to get data off a directCD disk they had been using as their sole backup media for 2 or 3 years. The marketing makes it seem like you can do that, and nothing in the instructions said that was a bad idea, but in reality those poor people are screwed. I have to say that the guides you posted for XP and 98 (all the links were down and google didn't have the 2k link cached) pretty much were right on. You got essentially every file that can cause a problem. About the only other thing we would do when doing a "clean uninstall" would be to remove the HKEY_LOCAL_MACHINE\Software\Adaptec (or Roxio) keys, as the uninstaller will rather often leave them. Of course if other Roxio or Adaptec software is installed you have to go in alittle deeper to get the exact keys, but its usually not needed. One of Easy CD Creator 5's biggest faults (and there are many) is that its installer is really bad. It relies on the Window's Installer to do most of its work, and the fact is that the Window's Installer just isn't as reliable as it should be. That and the scripting for it just wasn't well thought out. If Creator leaves one thing behind, odds are it left alot behind. The Upper/LowerFilters issue is another one that was especially common, and it wasn't always caused by Creator. Usually thats an installation/uninstall issue as well. And sometimes simply clearing those out and reinstalling can fix some things you wouldn't expect it to. One other thing to mention... On Win2k and WinXP, before doing an uninstall, always make sure that the version of Easy CD Creator is 5.1 or higher. In previous versions Take Two was still installed and it put the file prtseqrd.sys into the startup area of windows (after 10 monthes of searching with no help from Q/A or the software engineers, cause all the Take Two guys got fired, we could never find out exactly where). The uninstall will take that file out and it can sometimes cause a BSOD on reboot. A BSOD that safe mode or the winXP restore will not fix. So if the version is before 5.1, always search for prtseqrd.sys and rename it before the Add/Remove programs uninstall. Then rename it back. Alternatively, you could just update Creator to the latest build before uninstalling (which may be easier for people who don't feel comfortable digging around their system). I will try to swing by here every once in awhile. Its always good to help when you can.
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