InfoPro Freezes (Full Version)

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jakeduck -> InfoPro Freezes (3/24/2005 1:10:41 PM)

Have not had a problems with the program until today. When I ask it to identify media it freezes and locks up my computer. I am using an external Sony 710-UL, have uninstalled and reinstalled but no differance. The drive seems to be working except with infoPro.
Any Help



emperor -> RE: InfoPro Freezes (3/25/2005 1:41:11 PM)

tried latest 3.55 version?



jakeduck -> RE: InfoPro Freezes (3/25/2005 4:05:23 PM)

"Tis the one that started the problem.



zebra -> RE: InfoPro Freezes (3/26/2005 2:15:09 AM)

Hrrrrrm. Not good. Will look into this for you!



zebra -> RE: InfoPro Freezes (3/27/2005 1:34:28 AM)

Latest firmware is on the drive?

Tried converting to a LiteOn instead?



jakeduck -> RE: InfoPro Freezes (3/27/2005 9:05:35 AM)

Latest firmware installed, the drive is six months old and i don't want to spend the $$. Beside I like Sony and the drive does and did everything until recently?



jakeduck -> RE: InfoPro Freezes (3/27/2005 9:51:42 AM)

Just another note Nero info tool works !



zebra -> RE: InfoPro Freezes (3/28/2005 8:35:42 PM)

Haha, no I meant TURN the drive to a LiteOn. It's actually a liteon manufactured drive, running a Sony OEM firmware. The drives traditionally perform better running the LiteOn firmwares.



jakeduck -> RE: InfoPro Freezes (3/29/2005 8:20:00 AM)

Can you point me in that direction



zebra -> RE: InfoPro Freezes (3/30/2005 7:01:31 AM)

http://www.speedlabs.org

Ask over there about Sony LiteOn conversions. My men will help you out! :-D



nicw -> RE: InfoPro Freezes (4/1/2005 3:24:30 AM)

Create the freeze, then send me the dvdinfopro.log file from the installed directory, it *may* lead me to your problem. I have had not any other reports of this kind to date.

It may be a while before I get to look at the code if a problem exists as I am across the other side of the planet visiting Roxio and Sonic.

cheers
NicW



jakeduck -> RE: InfoPro Freezes (4/3/2005 10:27:13 AM)

Need directions on getting the "dvdinfopro.log file" When I ask the program to do the media id the window goes blank and the hour glass appears and thats it. I have to disconnect the external drive or pull the battery to turn it off. When I come back the software for the external drive (nero) is wrecked ( little yellow circle with an "!" mark) according to Sony's tech support. I have to uninstall and reinstall to return to normal. I have been using the program with no problems until I upgraded.
Thanks for any help



Flash -> RE: InfoPro Freezes (4/3/2005 11:20:14 AM)

quote:

ORIGINAL: jakeduck

Need directions on getting the "dvdinfopro.log file"


quote:

ORIGINAL: nicw

Create the freeze, then send me the dvdinfopro.log file from the installed directory, cheers
NicW

C:\Program Files\DVDInfoPro\dvdinfopro.log



jakeduck -> RE: InfoPro Freezes (4/3/2005 3:14:45 PM)

Log Started Sunday, April 03, 2005 13:11:10
program exe path C:\Program Files\DVDInfoPro\
Program Version V3.53
Operating System - Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Memory statistics
13:11:10 45 percent of memory is in use.
13:11:10 There are 523248 total KB of physical memory.
13:11:10 There are 285312 free KB of available physical memory.
13:11:10 There are 2633348 total KB of paging file.
13:11:10 There are 2417888 free KB of available paging file.
13:11:10 There are 2097024 total KB of virtual memory.
13:11:10 There are 2067284 free KB of available virtual memory.
13:11:10 Checking DLL version comctl32.dll Version = 5.082
13:11:10 CheckSystemDPI() - Start
13:11:10 System DPI settings X = 96 Y = 96
13:11:10 Adjusting objects to suit DPI setting
13:11:10 InitWindowPos() - Start
13:11:10 Setting window co-ordinates X = 192 Y = 120
13:11:10 InitWindowPos() - End
13:11:10 InitMemberVariables() Start
13:11:10 InitMemberVariables - Clearing StringArrays
13:11:10 InitMemberVariables() End
13:11:10 InitDisplays() - Start
13:11:10 InitDisplays() - End
13:11:10 InitStatusAreaIcon - Start
13:11:10 Status Area Icon Initialised
13:11:10 InitStatusAreaIcon - End
13:11:10 CheckMinimize() - Start
13:11:10 CheckMinimize() - End
13:11:10 InitInterfaces() - Start
13:11:10 Checking OS version and if aspi required.
13:11:10 OS is NT4.0 or later, SPTI is requested
13:11:10 Attempting to read all devices and create device list
13:11:10 Start FillDeviceComboList()
13:11:10 FillDeviceComboList() - Successfully fetched logical drive strings
13:11:10 FillDeviceComboList() - Start inquiry loop
13:11:10 FillDeviceComboList() - Getting drive handle
13:11:10 FillDeviceComboList() - Got a device sending INQUIRY
13:11:10 FillDeviceComboList() - Found Device TOSHIBA MK6025GAS
13:11:10 FillDeviceComboList() - Getting drive handle
13:11:10 FillDeviceComboList() - Got a device sending INQUIRY
13:11:10 FillDeviceComboList() - Found Device TOSHIBA MK6025GAS
13:11:10 FillDeviceComboList() - Getting drive handle
13:11:10 FillDeviceComboList() - Got a device sending INQUIRY
13:11:10 FillDeviceComboList() - Getting drive handle
13:11:10 FillDeviceComboList() - Got a device sending INQUIRY
13:11:10 FillDeviceComboList() - Found Device MATSHITAUJDA755 DVD/CDRW
13:11:10 FillDeviceComboList() - End inquiry loop
13:11:10 FillDeviceComboList() - Added String MATSHITAUJDA755 DVD/CDRW (F:)
13:11:10 End FillDevicesComboList()
13:11:10 Device list created successfully - selecting default device
13:11:10 InitInterfaces() - End
13:11:10 Start OnSelchangeDevicescombo()
13:11:11 Start GetSelectedDevice()
13:11:11 End GetSelectedDevice()
13:11:11 GeneralInfo() - Calling TestMMCCompliant()
13:11:11 Testing for MMC compliance
13:11:11 TestMMCCompliant() successful - looking for page 2Ah
13:11:11 TestMMCCompliant() - Found page 1h
13:11:11 TestMMCCompliant() - Found page 5h
13:11:11 TestMMCCompliant() - Found page 8h
13:11:11 TestMMCCompliant() - Found page dh
13:11:11 TestMMCCompliant() - Found page eh
13:11:11 TestMMCCompliant() - Found page 1ah
13:11:11 TestMMCCompliant() - Found page 1ch
13:11:11 TestMMCCompliant() - Found page 1dh
13:11:11 TestMMCCompliant() - Found page 2ah
13:11:11 TestMMCCompliant() - page 2Ah found.
13:11:11 OnSelchangeDevicescombo() - TestMMCCompliant() - successful
13:11:11 OnSelchangeDevicescombo() - Device selected = MATSHITAUJDA755 DVD/CDRW
13:11:11 End OnSelchangeDevicescombo()
13:11:11 Start GetMediaType()
13:11:11 GetMediaType() - Sending SCSI_Cmd_ReadDvdStruct command 00h
13:11:11 GetBookType() - Sending SCSI_Cmd_ReadDvdStruct command
13:11:11 GetBookType() - SCSI_Cmd_ReadDvdStruct failed, returned non zero
13:11:11 GetBookType() - SCSI_Cmd_ReadDvdStruct, Both 00h and 11h failed.
13:11:11 GetMediaType() - Sending SCSI_Cmd_ReadToc command
13:11:11 Early End 1 GetMediaType()
13:11:11 Start GetMediaType()
13:11:11 GetMediaType() - Sending SCSI_Cmd_ReadDvdStruct command 00h
13:11:11 GetBookType() - Sending SCSI_Cmd_ReadDvdStruct command
13:11:11 GetBookType() - SCSI_Cmd_ReadDvdStruct failed, returned non zero
13:11:11 GetBookType() - SCSI_Cmd_ReadDvdStruct, Both 00h and 11h failed.
13:11:11 GetMediaType() - Sending SCSI_Cmd_ReadToc command
13:11:11 Early End 1 GetMediaType()
13:11:11 GetDriveConfiguration() - Start
13:11:11 GetDriveConfiguration() - profile found 0h
13:11:11 GetDriveConfiguration() - profile found 10h
13:11:11 GetDriveConfiguration() - profile found ah
13:11:11 GetDriveConfiguration() - profile found 9h
13:11:11 GetDriveConfiguration() - profile found 8h
13:11:11 GetDriveConfiguration() - feature found 1h
13:11:11 GetDriveConfiguration() - feature found 2h
13:11:11 GetDriveConfiguration() - feature found 3h
13:11:11 GetDriveConfiguration() - feature found 10h
13:11:11 GetDriveConfiguration() - feature found 1dh
13:11:11 GetDriveConfiguration() - feature found 1eh
13:11:11 GetDriveConfiguration() - feature found 1fh
13:11:11 GetDriveConfiguration() - feature found 21h
13:11:11 GetDriveConfiguration() - feature found 23h
13:11:11 GetDriveConfiguration() - feature found 24h
13:11:11 GetDriveConfiguration() - feature found 26h
13:11:11 GetDriveConfiguration() - feature found 2dh
13:11:11 GetDriveConfiguration() - feature found 2eh
13:11:11 GetDriveConfiguration() - feature found 100h
13:11:11 GetDriveConfiguration() - feature found 103h
13:11:11 GetDriveConfiguration() - feature found 105h
13:11:11 GetDriveConfiguration() - feature found 106h
13:11:11 GetDriveConfiguration() - feature found 107h
13:11:11 Start DoModeSensePages()
13:11:11 DoModeSensePages() - byte 2 = 3fh
13:11:11 DoModeSensePages() - byte 3 = 7h
13:11:11 DoModeSensePages() - byte 4 = f1h
13:11:11 DoModeSensePages() - byte 5 = 63h
13:11:11 End DoModeSensePages()
13:11:11 Start GetDriveSerialNumber()
13:11:11 End GetDriveSerialNumber()
13:11:11 GetDriveConfiguration() - End
13:11:11 Start WaitUnitReady
13:11:11 Start OnDriveinfo() function
13:11:11 Interrogating drive for info
13:11:11 OnDriveinfo() - Interface type reported as 2
13:11:11 GetDriveConfiguration() - Start
13:11:11 GetDriveConfiguration() - profile found 0h
13:11:11 GetDriveConfiguration() - profile found 10h
13:11:11 GetDriveConfiguration() - profile found ah
13:11:11 GetDriveConfiguration() - profile found 9h
13:11:11 GetDriveConfiguration() - profile found 8h
13:11:11 GetDriveConfiguration() - feature found 1h
13:11:11 GetDriveConfiguration() - feature found 2h
13:11:11 GetDriveConfiguration() - feature found 3h
13:11:11 GetDriveConfiguration() - feature found 10h
13:11:11 GetDriveConfiguration() - feature found 1dh
13:11:11 GetDriveConfiguration() - feature found 1eh
13:11:11 GetDriveConfiguration() - feature found 1fh
13:11:11 GetDriveConfiguration() - feature found 21h
13:11:11 GetDriveConfiguration() - feature found 23h
13:11:11 GetDriveConfiguration() - feature found 24h
13:11:11 GetDriveConfiguration() - feature found 26h
13:11:11 GetDriveConfiguration() - feature found 2dh
13:11:11 GetDriveConfiguration() - feature found 2eh
13:11:11 GetDriveConfiguration() - feature found 100h
13:11:11 GetDriveConfiguration() - feature found 103h
13:11:11 GetDriveConfiguration() - feature found 105h
13:11:11 GetDriveConfiguration() - feature found 106h
13:11:11 GetDriveConfiguration() - feature found 107h
13:11:11 Start DoModeSensePages()
13:11:11 DoModeSensePages() - byte 2 = 3fh
13:11:11 DoModeSensePages() - byte 3 = 7h
13:11:11 DoModeSensePages() - byte 4 = f1h
13:11:11 DoModeSensePages() - byte 5 = 63h
13:11:11 End DoModeSensePages()
13:11:11 Start GetDriveSerialNumber()
13:11:11 End GetDriveSerialNumber()
13:11:11 GetDriveConfiguration() - End
13:11:11 OnDriveInfo() - SCSI_REPORT_KEY successful
13:11:11 End OnDriveinfo()
13:11:11 Start DisplayDriveInfo()
13:11:11 Ready
13:11:11 End DisplayDriveInfo()
13:11:11 Device selected = F: MATSHITAUJDA755 DVD/CDRW
13:11:11 Always on top not selected
13:11:11 Initialising custom buttons
13:11:11 Killing timer STARTUP_TIMER
13:11:11 Initialising custom buttons
13:11:11 Start WaitUnitReady
13:11:11 Start WaitUnitReady
13:11:11 Start DisplayDriveInfo()
13:11:11 Ready
13:11:11 End DisplayDriveInfo()
13:11:11 Open About dialog command received
13:11:19 Open About dialog command received
13:18:12 Exit program command received
13:18:27 Saving current device
13:18:27 Deleting Status Area Icon
13:18:27 Status Area Icon deleted
13:18:27 Saving windows co-ordinates
13:18:27 Destroying device list array
13:18:27 Calling EndDialog()
13:18:27 Log Finished Sunday, April 03, 2005 13:18:27
Thanks Flash and I hope this is want nicw wants



jakeduck -> RE: InfoPro Freezes (4/3/2005 7:17:25 PM)

I don't think the above log will help since it refers to the internal drive. While mucking around trying to get the external drive back up and running I found something interesting. After uninstall and install and on and on....... I was hooking up the sony 710 using the iLink connection, so I switched to a usb 2.0 connection and the drive and the program DVDInfopro worked! I did a media read test and all went well. Now do I have a problem with the connection or the software?
This is driving me nuts I hope it is not doing the same to anyone else!



netwar -> RE: InfoPro Freezes (5/19/2005 12:20:56 PM)

Having same problem with an external NEC3520 w/firmware 1.0U, InfoPro V3.57 thru firewire.

Problem is when i try to identify the disk.. It hangs up the application.. need to shutdown (kill) application and recycle power of external drive. On internal drive will identify ok... internal is a SONY 510A...

External drive chipset is an Oxford firewire chipset.. haven't tried on USB cause don't have USB2...

If need more info.. can try to get it..

Netwar



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