rossco_2003 -> RE: INCD and XP, freezing :( (5/28/2003 12:24:04 AM)
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OK, i am going to open up my computer to find FCC numbers or something on the cdrw drive soon. I have posted a link for finding the maufacturer here: ttp://www.cdrinfo.com/forum/topic.asp?TOPIC_ID=10279 But for now you can read this: THE S18 Q1-12 QUEARIES: Q1. The model and firmware version of your burner, and how it is connected (internal IDE channel, USB (1.1 or 2.0) or FireWire (IEEE 1394), external interface (PCI or PC Card) if any). If you also have a CD-ROM or DVD-ROM drive, specify its model. connection: internal IDE firmware: 1.00 model: rw 201040 Q2. Hardware info for your box: motherboard and chipset for desktops, manufacturer and model for laptops. Motherboard: ECS elitegroup K7VMM+ Chipset: VIA vt8235??? Q3. Version of Windows service packs installed, if any. Windows version: 5.1.2600 service pack 1 build 2600 service packs: Windows XP SP1, Internet Exploerer 6.0 SP1 Q4. Versions of Nero/InCD and other burning programs or plugins, and whether Nero works correctly with your CD-RW media (otherwise there is little point in dealing with InCD before other problems are fixed). Version of INCD: 3.5.24.0 Version of Nero: 5.5.10.28 Others: Musicmatch 8.0, Windows Media player 9.0, Built in XP burning plugin (disabled) Q5. Brands and quantity of CD-RW discs used; if re-used, were they fully erased before reformatting? Brand: Verbatim 533mb quantity: 3 fully erased?: yes Q6. Format version (UDF 1.50 or CD-MRW) and whether it proceeded as in Step S8. Format version: UDF 1.50 Q7. What does Nero InfoTool | Configuration say about Autorun for your burner? Are the symptoms for your problem the same for Autorun set to on and to off? Autorun on/off: ON (how do you turn it off in XP?) Q8. What does Nero InfoTool say about ASPI (both System and Nero)? System ASPI: Not installed Nero ASPI: 2.0.1.59 Q9. If other burning programs or plugins had been removed, was InCD reinstalled after the registry had been cleaned either manually or via programs such as RegCleaner? reinstalled: Yes Q10. The results of the dir commands described in S11.1. dir C:\WINDOWS\SYSTEM32\DRIVERS\cd*.* 08/29/2002 04:27 AM 47,488 cdrom.sys 08/23/2001 10:00 AM 18,688 cdaudio.sys 08/29/2002 04:58 AM 59,648 cdfs.sys dir C:\WINDOWS\SYSTEM32\DRIVERS\ud*.* 08/29/2002 04:06 AM 64,000 udfs.sys dir C:\WINDOWS\SYSTEM32\cd*.* 08/23/2001 10:00 AM 142,336 cdfview.dll 08/23/2001 10:00 AM 2,028,032 cdosys.dll 08/29/2002 06:40 AM 14,848 cdm.dll 08/23/2001 06:00 AM 15,872 cdmodem.dll dir C:\WINDOWS\SYSTEM32\ud*.* 08/29/2002 06:41 AM 22,016 udhisapi.dll Q11. A suitable extract from Nero InfoTool report (click the diskette button to save it to a file). To save space, you may give only the Driver Information section, skipping all Microsoft drivers and those nonrelated to CD burning (e.g., modem, scanner, etc.; if unsure about a driver, don't omit it). Interface Information --------------------- Adapter 1 --------- Description : Unknown Adapter Driver Description : System32\DRIVERS\imagedrv.sys Company : Ahead Software AG and its licensors Version : 2.23.0.0 Description : NERO IMAGEDRIVE SCSI miniport Attached Devices Adapter 2 --------- Description : Primary IDE Channel Driver Description : System32\DRIVERS\atapi.sys Company : Microsoft Corporation Version : 5.1.2600.1106 (xpsp1.020828-1920) Description : IDE/ATAPI Port Driver Attached Devices Description : Master: QUANTUM Bigfoot TX8.0AT Type : Disk Drive DMA : On Adapter 3 --------- Description : Secondary IDE Channel Driver Description : System32\DRIVERS\atapi.sys Company : Microsoft Corporation Version : 5.1.2600.1106 (xpsp1.020828-1920) Description : IDE/ATAPI Port Driver Attached Devices Description : Master: RW-201040 Type : CD-Rom Drive DMA : On Autorun : On Software Information -------------------- Operating System : Windows XP Professional (5.01.2600 Service Pack 1) ASPI : Win32 Nero Aspi Library 2.0.1.59 Ahead Software AG Description : Nero - Burning Rom Version : 5, 5, 10, 28 Company : Ahead Software AG Driver Information ------------------ Driver : atapi Description : IDE/ATAPI Port Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : BsStor Description : B.H.A Storage Helper Driver (WindowsNT5.x) Version : 1.0.7 Company : B.H.A Co.,Ltd. Driver : BsUDF Description : UDF File System Driver (WindowsXP) Version : 3.5.24.0 Company : ahead software Driver : Cdfs Description : CD-ROM File System Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : Cdrom Description : SCSI CD-ROM Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : Disk Description : PnP Disk Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : dmio Description : NT Disk Manager I/O Driver Version : 2600.0.503.0 Company : Microsoft Corp., Veritas Software Driver : dmload Description : NT Disk Manager Startup Driver Version : 2600.0.503.0 Company : Microsoft Corp., Veritas Software. Driver : Fastfat Description : Fast FAT File System Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : Ftdisk Description : FT Disk Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : Imagedrv Description : NERO IMAGEDRIVE SCSI miniport Version : 2.23.0.0 Company : Ahead Software AG and its licensors Driver : MxlW2k Description : MusicMatch Access Layer KMD Version : 1.1.0.114 Company : MusicMatch, Inc. Driver : NdisTapi Description : NDIS 3.0 connection wrapper driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : Npfs Description : NPFS Driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : Rdbss Description : Redirected Drive Buffering SubSystem Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : Tmpreflt Description : Pre-Filter For XP Version : 1.6510.0.1003 Company : Trend Micro Inc. Driver : Udfs Description : UDF File System Driver Version : 5.1.2600.1106 (xpsp1.020828-1920) Company : Microsoft Corporation Driver : Update Description : Update Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : ViaIde Description : Generic PCI IDE Bus Driver Version : 1.00.01.00 Company : Microsoft Corporation Driver : VolSnap Description : Volume Shadow Copy Driver Version : 5.1.2600.0 (XPClient.010817-1148) Company : Microsoft Corporation Driver : Wanarp Description : MS Remote Access and Routing ARP Driver Version : 5.1.2600.0 (xpclient.010817-1148) Company : Microsoft Corporation Driver : msvcrt.dll Version : 7.0.2600.1106 (xpsp1.020828-1920) Driver : MSVCIRT.DLL Version : 7.0.2600.0 (xpclient.010817-1148) Driver : MFC42.DLL Version : 6.00.8665.0 Driver : msvcp60.dll Version : 6.00.8972.0 Driver : ole32.dll Version : 5.1.2600.1106 (xpsp1.020828-1920) Driver : OLEPRO32.DLL Version : 5.0.5014 Driver : oledlg.dll Version : 1.0 (XPClient.010817-1148) Driver : advapi32.dll Version : 5.1.2600.1106 (xpsp1.020828-1920) Driver : comctl32.dll Version : 5.82 (xpsp1.020828-1920) Driver : setupapi.dll Version : 5.1.2600.1106 (xpsp1.020828-1920) ASPI Information ---------------- System ASPI Nero ASPI WNASPI32.DLL : 2.0.1.59 160016 bytes January 29, 2003 Q12. Once Nero is run, the file NeroHistory.log in C:\Program Files\Ahead\Nero lists useful system information. Since this file can be rather long, you may concentrate on its last session. Thus you may extract the initial information section (which ends with "Wizard: Off or On") and the final "Existing drivers" section from the Nero log file and post it. cannot find nerohistory.log
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