Did your Nero software come bundled with a recorder?
There are OEMs shipping only the NeroExpress interface now. And to get the classic look you would need to purchase an upgrade.
But if you had Nero for some time, then this is not the case.
Best thing to do is send a request to me at
techsupport4@nero.com for our Nero Clean tool. Use this to clean your system of Nero. And then download our Nero 5.5.9.17, and first install in Demo mode. And then open and close Nero a few times to be sure its working normally. And then go to Nero's Help>About and enter your Nero 5 serial key to unlock from Demo mode.
Does it remain in classic mode or force you back into Express GUI?
Regards,
Craig