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Zoom Caught Sending Users' Data to Facebook

Zoom Caught Sending Users' Data to Facebook

Enterprise & IT Mar 28,2020 0

Video-conferencing software Zoom was found to send information such as when a user opened the app, their timezone, city, and device details to the Facebook.

According to an analysis by Motherboard, the Zoom app was sending certain pieces of data to the social network.

Zoom on Friday issued an update to its iOS app and stopped that behavior.

“Zoom takes its users’ privacy extremely seriously. We originally implemented the ‘Login with Facebook’ feature using the Facebook SDK in order to provide our users with another convenient way to access our platform. However, we were recently made aware that the Facebook SDK was collecting unnecessary device data," Zoom wrote in a blog post.

"The data collected by the Facebook SDK did not include any personal user information, but rather included data about users’ devices such as the mobile OS type and version, the device time zone, device OS, device model and carrier, screen size, processor cores, and disk space," Zoom's statement added.

Guardian also confirmed Motherboard's findings that the Zoom app sent data to Facebook at the time.

"We will be removing the Facebook SDK and reconfiguring the feature so that users will still be able to login with Facebook via their browser. Users will need to update to the latest version of our application once it becomes available in order for these changes to take hold, and we encourage them to do so. We sincerely apologize for this oversight, and remain firmly committed to the protection of our users’ data," Zoom's statement concluded.

Zoom Cought Sending Users' Data to Facebook

Video-conferencing software Zoom was found to send information such as when a user opened the app, their timezone, city, and device details to the Facebook.

According to an analysis by Motherboard, the Zoom app was sending certain pieces of data to the social network.

Zoom on Friday issued an update to its iOS app and stopped that behavior.

“Zoom takes its users’ privacy extremely seriously. We originally implemented the ‘Login with Facebook’ feature using the Facebook SDK in order to provide our users with another convenient way to access our platform. However, we were recently made aware that the Facebook SDK was collecting unnecessary device data," Zoom wrote in a blog post.

"The data collected by the Facebook SDK did not include any personal user information, but rather included data about users’ devices such as the mobile OS type and version, the device time zone, device OS, device model and carrier, screen size, processor cores, and disk space," Zoom's statement added.

Guardian also confirmed Motherboard's findings that the Zoom app sent data to Facebook at the time.

"We will be removing the Facebook SDK and reconfiguring the feature so that users will still be able to login with Facebook via their browser. Users will need to update to the latest version of our application once it becomes available in order for these changes to take hold, and we encourage them to do so. We sincerely apologize for this oversight, and remain firmly committed to the protection of our users’ data," Zoom's statement concluded.

Tags: Zoom Video Communicationsprivacy
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