Facebook’s messaging app WhatsApp on Thursday launched its WhatsApp Business app for Apple Inc’s iOS operating system, allowing small businesses to communicate with customers through the platform.
Like the Android version, the WhatsApp Business app for iOS will be free to download from the Apple App Store and will include the following features:
Business Profile: Share information about your business such as a business description, email or store addresses, and website.
Messaging Tools: Respond to customers with messaging tools — quick replies to provide fast answers to frequently asked questions, greeting messages to introduce customers to your business and away messages to let them know when to expect a reply.
WhatsApp Web: Chat from your desktop to manage conversations and send files to customers.
The WhatsApp Business app is available today and free to download from the App Store in Brazil, Germany, Indonesia, India, Mexico, the U.K. and the U.S. The app will be rolling out around the world in the coming weeks.