My Philips CDD4801/71 is being recognized by my XP Pro as XXilips CDmwzyueso...rw.. and when I try to use the firmware update it doesnt recognize it as philips so it doesnt update.. Someone help me please

did you attempt to update the firmware and have some sort of error previous to this problem?? it almost sounds like something messed up the way the drive identifies itself, though this could be a purely windows XP "plug-and-pray" issue.

(in reply to zach braff)

no this is the first time putting into this computer.. I had in another computer before that was running me.. now I am puting it into this computer for the first time and its running xp pro.. what do I do?

(in reply to zach braff)

Try going into your bios when you are booting your computer, and see how it appears there. If it appears there ther same way as windows, then it is eaither a drive problem or a connection problem (try tightening the IDE cable). If your bios DOESN'T show the same thing as Windows, then it is a windows problem. Try deleting the hardware profile for the drive and rebooting, let it auto detect and see if it works better. Failing that, perhaps try installing ASPI 4.60 if you haven't already. If you don't know what/where ASPI is, there is an FAQ about it in the FAQ section.

Give these suggestions a try and let us know how things go please. Good Luck!!

(in reply to zach braff)