Well said Nic. The development team, inclusive of myself and several other famous forum-faces are all very busy people. We provide the developmental aspects to Nic when we have the chance. We MAKE the time, to allow the end user the luxury of a freeware/adware version, once a month or so, at no cost.
If any of you are familiar with the enterprise linux paradigm, consider it like this. The full version of DVDInfoPro is considered to be like RedHat Enterprise Linux 4. It is big, it is fully featured. It has ALL the support one could imagine. The freeware/adware version could be considered akin to that of standard Fedora Core 3/4. It is big, it is fully featured, but it is a testing grounds...and does not have the within the instant-we-will-contact-you kind of support that the pro package offers. Even with the freeware versions, we go above and beyond to answer EVERY question that is asked of us, with no obligation.
Please take it all within context.
The bottom line is, we are trying for you, the end user. We want to see people get the most out of their software solution, no matter what the need. We have a very....VERY VERY large userbase, who for the most part are VERY keen on collaboration to make the software the best that it can be. It is a community we have created, not just an application. We want everybody to be a helping part. After all, this is what creates a strong sense of "ownership". Who knows, maybe you will see your names in the credits of DVDInfoPro one day, as well?