The next update for Microsoft Dynamics CRM will allow users to access the complete functionality the service on any device with a new cloud-based native mobile client service for Windows Phone 7, iPad, iPhone, Android and BlackBerry mobile devices. Using the cloud-based, cross-platform, native mobile client service, users will be able to sync their information and sales pipelines offline, helping them stay connected on the road and on their terms.

Through the power of xRM, the application development framework of Microsoft Dynamics CRM, users will also be able to easily mobilize their extended CRM applications by having integration between Microsoft Dynamics CRM Mobile and their existing Microsoft Dynamics CRM environment.

The update, which will be released in Q2 2012, also includes enhanced social functionality and new enterprise-class features, and adds multiple Web browser options for users, including Internet Explorer, Chrome, Firefox and Safari, running on PC, Macintosh and iPad devices. With Activity Feeds, people will be able to "like" and "unlike" status updates. Other features include improved status filtering, and the capability to view all statuses relating to a particular record view.

Microsoft Dynamics CRM Mobile will be available at a starting price of $30 (U.S.) per user, per month and supports the use of up to three devices per user.