Wednesday, December 07, 2016
Search
  
Submit your own News for
inclusion in our Site.
Click here...
Breaking News
Fitbit Acquired Assets from Pebble
GIGABYTE Announces Xtreme Gaming Peripherals, Including A Gaming Chair
Scythe Releases Improved Mugen 5 CPU Cooler Armed With Kaze Flex 120 Fan
Qualcomm Begins Sampling The 48- Core, 10nm Centriq 2400 Server Processor Family
Could Future Intel Chips Have AMD Graphics Inside?
True Key by Intel Security Multi-Factor Authentication Password Manager Integrated Into Windows Hello
Foxconn Plans To Invest In The U.S.
These Are Apple's Best of 2016 Across Apps, Music, And Movies
Active Discussions
Which of these DVD media are the best, most durable?
How to back up a PS2 DL game
Copy a protected DVD?
roxio issues with xp pro
Help make DVDInfoPro better with dvdinfomantis!!!
menu making
Optiarc AD-7260S review
cdrw trouble
 Home > News > General Computing > HP Unve...
Last 7 Days News : SU MO TU WE TH FR SA All News

Monday, October 22, 2012
HP Unveils Cloud-based IT Help Desk Solution


Hewlett-Packard (HP) has launched a hosted offering called HP Service Anywhere, providing IT service management (ITSM) software over the Internet.

The Software-as-a-Service (SaaS) IT service management (ITSM) solution delivers a simple-to-use experience that enables IT professionals to increase productivity while managing and delivering high-quality services.

HP Service Anywhere integrates key technologies, such as the market-leading HP Universal Configuration Management Database (UCMDB), which manages services, applications and hardware across the IT environment. It is populated and maintained with HP Universal Discovery software, which automates discovery and dependency mapping of relevant IT elements.

As part of the HP Converged Cloud strategy, HP Service Anywhere is an ITSM software solution that can be delivered as a service via the cloud. It enables clients to quickly resolve IT incidents and ensure availability of critical services.

"Customers of all sizes are looking for cloud-based IT service desk solutions that are easy to implement and configure," said George Flansburg, operations management practice lead, ResultsPositive, an HP partner. "HP Service Anywhere is a simple-to-implement service desk SaaS offering that allows both midsize and large customers to be up and running within weeks."

HP Service Anywhere provides service desk capabilities, including the handling of inbound requests and IT service configuration information as well as incident, problem and change management. The solution features social collaboration for sharing and recording advice and communications.

HP also announced HP Service Anywhere Foundation Service, a quick-start service to assist its clients with deploying and adopting their solutions.

HP Service Anywhere will be available worldwide directly from HP or via its ecosystem of channel partners. Named and concurrent license pricing will vary according to terms, quantity and location. Entry-level pricing is expected to start at $89 per user per month.

HP Service Anywhere is a key component of the HP IT Performance Suite, the next-generation enterprise software platform. An online demo and preregistration for a trial of HP Service Anywhere are available at www.hpserviceanywhere.com.


Previous
Next
Google To Relase LG Nexus 4, 10-inch Tablet Soon        All News        WD Portable Hard Drives Certified For Use With Windows To Go
Royalties Help ARM Profits     General Computing News      Skype for Windows 8 Unveiled

Get RSS feed Easy Print E-Mail this Message

Related News
New Amazon Tool Protect Cloud Customers From Attacks
HP Announces The Rugged ProBook x360 11 Education Edition
Hewlett Packard Enterprise Demonstrates First Memory-Driven Computer
Alibaba Cloud Expands Global Offering with Four New Data Centers
Nokia, HP, Rumored To Release New Smartphones in 2017
New HP Z2 Mini Delivers Server-grade Power in a 2.3 by 8.5 inch Package
Amazon Teams With VMware for Hybrid Cloud
HP’s Holiday Lineup of New PCs
Microsoft's Cloud Investments In Europe Hits $3 billion
HP To Buy Samsung's Printer Business For $1.05 billion
HP Announces New Pavilion Wave and Elite Slice PCs
HP Unveils New Windows Gaming Devices

Most Popular News
 
Home | News | All News | Reviews | Articles | Guides | Download | Expert Area | Forum | Site Info
Site best viewed at 1024x768+ - CDRINFO.COM 1998-2016 - All rights reserved -
Privacy policy - Contact Us .