Ahead Software FINALLY replied. Too bad I gave up and backed-up, reformatted and re-installed XP already. That ended up solving the problem.
Ahead's solution...well, you can read their response below:
*Sent Monday, 7/28/2003. 10:49 AM.
Dear valued Customer,
Thank you for your email.
Download NeroClean Tool from ftp://ftp9.nero.com/attach/Nero-CleanTool.zip
to your desktop. Unzip the file and then double click on the EXE file to run. Select 'Clean All' option and then click on the 'Clean' button to Uninstall all Nero products. And then reboot your system. It will clean the registry and remove all Nero entries. After that re-install Nero 6.
If you have any further questions please do not hestitate to contact us.
US Ahead Support Team ______________________________________________________________
Office hours: Monday to Friday 9:00 am to 5:00 pm PST
Ahead Software Inc.
Glendale, CA 91203
FAX: (818) 956 7094
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