CDRInfo Forum CDRInfo Forum

Forums  Register  Login  My Profile  Inbox  Address Book  My Subscription  My Forums 

Photo Gallery  Member List  Search  Calendars  FAQ  Ticket List  Log Out

RE: Nero 5.5.8.x hangs when writinf data-CD   Logged in as: Guest
Viewers: 1019 You can click here to see Today's Posts | Most Active Topics | Posts Since Last Visit
  Printable Version
All Forums >> [Optical Storage Software] >> CD/DVD Authoring >> RE: Nero 5.5.8.x hangs when writinf data-CD Page: <<   < prev  1 [2] 3 4   next >   >>
Login
Message << Older Topic   Newer Topic >>
RE: Nero 5.5.8.x hangs when writinf data-CD - 11/6/2002 6:20:03 PM   
stephensch

 

Posts: 5
Joined: 11/5/2002
From: USA
Status: offline
Craig,
The chance of me moving the hardware to another system is zero at this time. Besides, taking out of or putting into WinXP runs the risk of bringing on the wrath of MS! Let me give you an update from episode 12 (last night).

- Downloaded & installed new version of Roxio. (I think release date was something like Oct 25th.)
- Attempted to burn 71 mins of music onto an Office Depot 80 min -R.
- Test burn ran fine.
- Error during 'real' burn of around track 10 (of 15 total tracks).
- Roxio's error log stated many possible reasons for the error, amongst them the media being used. Another suggested reinstalling Roxio's original version (Easy CD Platinum 5.0).

Nero's web site lists possible solutions for correcting these errors. However, after reading the solutions the one thing I walked away with is a sense that you should have a Win98SE system with *only* Nero running as the only software! LOL

I really think the one thing wrong these software companies is doing is writing multi-OS compatible code, including Windows Media. Write code specific for XP - not cross-compatibale with any other OS - and let's see what happens.
<sigh>

Stephen


_____________________________

Stephen

(in reply to Jcas)
Post #: 17
RE: Nero 5.5.8.x hangs when writinf data-CD - 11/11/2002 12:47:42 AM   
CCampbell


Posts: 578
Joined: 10/6/2000
From: Sunnyvale, CA (Unite
Status: offline


Hi Stephen,

Good for users, yes. Too much work for Engineers to have a seperate code for each OS.

I have a few other cusotmers who have contacted us directly testing. So far 2 of 6 have resolved their issue on another system and will remain there as they do not wish to deal with the issue. But they will be sending me information about the systems it would not work on. So that in itself may help us track down this elusive issue.

Regards,

Craig

(in reply to Jcas)
Post #: 18
RE: Nero 5.5.8.x hangs when writinf data-CD - 11/19/2002 7:54:18 PM   
Jcas

 

Posts: 26
Joined: 5/1/2002
From: USA
Status: offline
I have a very interesting configuration. I have two HD installed in my PC: one with Win98SE and the other with WinXP. I can switch the operating systems via the BIOS. Currently I have 5.5.7.8 installed under Win98SE and 5.5.9.14 under WinXP.

Any Nero version greater then 5.5.7.8 doesnít work with Win98SE; nevertheless, they worked already. Nero 5.5.9.14 and any other works fine with WinXP. As you can see, it is not a hardware problem, but a SW incompatibility problem instead.

When I first installed Win98SE, any versions of NERO were working. But at a certain point they stopped working. Iím not sure, but I believe that it stopped working after I installed MediaFace II (Neato SW for CD-cover design). This SW has the capability of reading CD-Text from audio-CD in order to generate the music index.

Iím available to do any test that you guys need in order to find out the problem.

(in reply to Jcas)
Post #: 19
RE: Nero 5.5.8.x hangs when writinf data-CD - 11/25/2002 11:16:01 PM   
CCampbell


Posts: 578
Joined: 10/6/2000
From: Sunnyvale, CA (Unite
Status: offline
It's not just the Win98 system itself, as many are using Nero succesfully on this OS, even with Nero 5.5.9.17

But Win98 could be part of the problem. Only this is not limited to the Win98 system so that kills that scenario. It would be nice if it only occured under Win98. It would really narrow down our testing and Q&A.

I had one customer resolve his issue today by using the 80pin IDE cable. He had an IDE bus that supported UDMA and needed the high end cables to get this to work properly.

But again, this is not a solution for everyone. [V]

So far we have found a number solutions causes and solutions, but that is not the end of it.

Causes and Solutions:
1) The High End IDE Cable is one of course
2) Older version of Nero did have this issue and an upgrade resolves it for a few
3) Poor Media has been found to cause this (common)
4) Old firmware on the recorder
5) Old Drivers loaded for the IDE Controller
6) Conflicting drivers from other recording software loaded on system

But there are a few who go through all this and still have the issue. Those are the ones we are trying to concentrate on, and which are very difficult to resolve, as we can not duplicate in our labs yet.

Regards,

Craig

(in reply to Jcas)
Post #: 20
RE: Nero 5.5.8.x hangs when writinf data-CD - 1/3/2003 10:40:57 AM   
TJDK

 

Posts: 1
Joined: 1/3/2003
From: Denmark
Status: offline
I have same problem, my machine, Asus P2L97, IBM 13GB Hdd, prim partition Win98, secound partition Win2000, CD-R Pioneer 32x, CD-WR Lite-on 16101B.

Normally I'm using my Win98 partition, when I get the CD-WR it were delivered with Nero 5.0.4.6, this version working perfect, few months ago I upgrade to Nero 5.5.8.0, with these version I have made a lot of CD copies (from CD-R to CD-WR)without problems, but when I try to backup data files from Hdd to CD-WR the system hang with "SCSI/ATAPI command timeout error", I try to upgrade to Nero 5.5.10, same problem. Then I deinstall 5.5.10 and then install 5.0.4.6, then NO more problems.

I have tried to install 5.5.8.0 at my Win2000 partition, there are NO problem to do HDD to CD-WR copies

(in reply to Jcas)
Post #: 21
RE: Nero 5.5.8.x hangs when writinf data-CD - 1/3/2003 10:56:29 AM   
marcibrandenburg

 

Posts: 8
Joined: 11/18/2002
From: Australia
Status: offline
Hi everyone, [:p]

I have posted this issue in other topics already but found an astonishing similarity between our problems. I'm having trouble writing with any CDRW-software (but Nero is my primary software). It just plain stops at 1% whatever I do. Both testing and burning. HP CD-Record gives me the same message. Funny thing however: no error-message or report...the comp just freezes completely. [?]

I tried deleting the upper and lower filters in the regedit cuz I thought the configuration was jammed. Worked fine, the stuffed up again. What do you guys reckon?
I believe it's the way that the programs access the CDRW that subsequently causes this problem and all the above mentioned problems.

(in reply to Jcas)
Post #: 22
RE: Nero 5.5.8.x hangs when writinf data-CD - 1/3/2003 6:30:16 PM   
stephensch

 

Posts: 5
Joined: 11/5/2002
From: USA
Status: offline
Hey, gang...I found a stupd fix to my errors.

I switched to using only TDK Certified+ CD-Rs. Alone that didn't make the fix. But when I went to putting ***less than*** 74 minutes of music on the disc, all seems well and works fine.

Maybe Plextor's 8/20 can't handle writing the additional time/space on the CD-R?

Stephen


_____________________________

Stephen

(in reply to Jcas)
Post #: 23
RE: Nero 5.5.8.x hangs when writinf data-CD - 1/4/2003 1:46:05 PM   
ClintJCL

 

Posts: 6
Joined: 1/4/2003
From: USA
Status: offline
I am having a similar error (scsi target error) with my *brand new* Panasonic LF-D321 DVD writer. I have tried simulating writing DVDs with Nero... They have all failed, about 93% (1 hour) into the simulation. It takes me an hour to determine that yes, it is still broken.

And no one has a solution. Only conjecture.

I have the latest everything (ASPI, BIOS, Firmware, Nero, Win2K Service Packs). Nothing helps. I am thinking of shipping the drive back to the manufacturer. Of course this will cost me shipping, and they will likely send me another drive that will have the same problems. It will be the most expensive christmas present I've ever gotten (a $220 dvd writer) that I will not be able to use. PLEASE HELP.




Windows 2000 5.0
WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 7/17/2002 9:20:56 AM
ahead WinASPI: File 'C:\Program Files\ahead\Nero\Wnaspi32.dll': Ver=2.0.1.50, size=131072 bytes, created 6/25/2002 5:34:54 PM
Nero Version: 5.5.9.14
Recorder: <MATsh*tA DVD-RAM LF-D310>Version: A127 - HA 5 TA 0 - 5.5.9.14
Adapter driver: <> HA 5
Drive buffer : 1024kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <MATsh*tA DVD-RAM LF-D310>Version: A127 - HA 0 TA 0 - 5.5.9.14
Adapter driver: <atapi> HA 0
Bus Type : default (0) -> ATAPI, detected: ATAPI

=== Scsi-Device-Map ===
CdRomPeripheral : MATsh*tA DVD-RAM LF-D310 atapi Port 0 ID 0 DMA: Off
CdRomPeripheral : PLEXTOR CD-R PX-W1210A atapi Port 1 ID 0 DMA: Off
ScannerPeripheral : Scanner 300A4 4.11 SMPLSCSI Port 2 ID 5 DMA: ?
DiskPeripheral : IBM-DJNA-352500 J51O Hpt366 Port 3 ID 0 DMA: ?
DiskPeripheral : Maxtor 4D080H4 DAH0 Hpt366 Port 4 ID 0 DMA: ?
=======================

AutoRun : 0
Excluded drive IDs:
CmdQueuing : 1
CmdNotification: 2
WriteBufferSize: 20971520 (0) Byte
ShowDrvBufStat : 0
EraseSpeed : 0
BUFE : 0
Physical memory : 127MB (130612kB)
Free physical memory: 63MB (64568kB)
Memory in use : 50 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Enabled (1)
Wizard: On

4.1.2003
ISO compilation
5:23:56 AM #1 SCSI -1066 File Cdrdrv.cpp, Line 1177
SCSI Exec, HA 5, TA 0, LUN 0, buffer 0x0012E31C
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAC 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x32 0x03 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x24 0x00

5:23:56 AM #2 SCSI -1066 File Cdrdrv.cpp, Line 1177
SCSI Exec, HA 5, TA 0, LUN 0, buffer 0x0012E31C
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAC 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x32 0x03 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x24 0x00

5:23:56 AM #3 SCSI -1066 File Cdrdrv.cpp, Line 1177
SCSI Exec, HA 5, TA 0, LUN 0, buffer 0x0012E7D0
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAC 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x32 0x03 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x24 0x00

5:23:56 AM #4 SCSI -1066 File Cdrdrv.cpp, Line 1177
SCSI Exec, HA 5, TA 0, LUN 0, buffer 0x0012E7D0
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAC 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x32 0x03 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x24 0x00

5:23:56 AM #5 SCSI -1066 File Cdrdrv.cpp, Line 1177
SCSI Exec, HA 5, TA 0, LUN 0, buffer 0x0012E7F0
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAC 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x32 0x03 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x24 0x00

5:23:56 AM #6 SCSI -1066 File Cdrdrv.cpp, Line 1177
SCSI Exec, HA 5, TA 0, LUN 0, buffer 0x0012E7F0
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAC 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x32 0x03 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x24 0x00

5:24:00 AM #7 Text 0 File Isodoc.cpp, Line 6887
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : TRUE
Write : FALSE
Finalize CD : FALSE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 2 (Max. of 31 chars)
Character set : ISO 9660
Joliet :FALSE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

5:24:00 AM #8 Text 0 File Reader.cpp, Line 118
Reader running

5:24:00 AM #9 Text 0 File Writer.cpp, Line 127
Writer MATsh*tA DVD-RAM LF-D310 running

5:24:00 AM #10 ISO9660GEN -11 File geniso.cpp, Line 4484
First writeable address = 0 (0x00000000)

5:24:00 AM #11 Text 0 File Burncd.cpp, Line 3588
Turn on Disc-At-Once, using DVD media

5:24:00 AM #12 Text 0 File ThreadedTransferInterface.cpp, Line 660
Setup items (original item values)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original CD pos #0 + 2265552 (2265552) = #2265552/503:27.27
relocatable, CD pos for caching/writing not required/required, no patch infos
--------------------------------------------------------------

5:24:01 AM #13 Text 0 File DlgWaitCD.cpp, Line 203
Last possible write address on media: 2298495 (510:48.45)
Last address to be written: 2265551 (503:29.26)

5:24:01 AM #14 Text 0 File DlgWaitCD.cpp, Line 208
Write in overburning mode: FALSE

5:24:01 AM #15 Text 0 File DlgWaitCD.cpp, Line 1420
Recorder: MATsh*tA DVD-RAM LF-D310;
CDRW code: 00 00 00 00; CD manufacturer unknown
ATIP Data: ?

5:24:01 AM #16 SCSI -1066 File Cdrdrv.cpp, Line 1177
SCSI Exec, HA 5, TA 0, LUN 0, buffer 0x0012D060
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAC 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x32 0x03 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x24 0x00

5:24:01 AM #17 SCSI -1066 File Cdrdrv.cpp, Line 1177
SCSI Exec, HA 5, TA 0, LUN 0, buffer 0x0012D060
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAC 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x32 0x03 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x24 0x00

5:24:06 AM #18 Text 0 File ThreadedTransferInterface.cpp, Line 812
Prepare recorder MATsh*tA DVD-RAM LF-D310 for write in cue-sheet-DAO
DAO infos:
==========
MCN:
TOCTYPE: 0x0 Close CD
Tracks 1 to 1:
TRM_DATA_MODE1, 2048/0x0, ISRC "", FilePos 0 307200 345190400

5:24:06 AM #19 Text 0 File ThreadedTransferInterface.cpp, Line 660
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original CD pos #0 + 2265552 (2265552) = #2265552/503:27.27
relocatable, CD pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2265552 blocks [MATsh*tA DVD-RAM LF-D310 ]
--------------------------------------------------------------

5:24:06 AM #20 Phase 24 File dlgbrnst.cpp, Line 1571
Caching of files started

5:24:06 AM #21 Phase 25 File dlgbrnst.cpp, Line 1571
Caching of files completed

5:24:06 AM #22 Phase 32 File dlgbrnst.cpp, Line 1571
Simulation started at 1x (1,380 KB/s)

5:24:06 AM #23 Text 0 File ThreadedTransferInterface.cpp, Line 1948
Verifying CD position of item 0 (relocatable, CD pos, no patch infos, orig at #0): write at #0

5:24:06 AM #24 Text 0 File Mmc.cpp, Line 17168
Set BUFE: supported -> ON

5:24:06 AM #25 Text 0 File Cdrdrv.cpp, Line 7267
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 5
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 30000 h
End Sector Number in Layer 0: 0 h
Data in Burst Cutting Area (BCA) does not exist

6:16:13 AM #26 SCSI -400 File Cdrdrv.cpp, Line 1381
SCSI Exec, HA 5, TA 0, LUN 0, buffer 0x05870000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x03
Sense Qual: 0x00
CDB Data: 0x2A 0x00 0x00 0x1F 0xF2 0xC0 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0xF1 0x00 0x04 0x00 0x1F 0xF1 0x70 0x0A
0x00 0x29 0x00 0x00 0x03 0x00

6:16:13 AM #27 DVDR -400 File Writer.cpp, Line 335
SCSI Target error

6:16:13 AM #28 Text 0 File ThreadedTransfer.cpp, Line 222
all writers idle, stopping conversion

6:16:14 AM #29 Text 0 File ThreadedTransfer.cpp, Line 216
conversion idle, stopping reader

6:16:15 AM #30 Phase 34 File dlgbrnst.cpp, Line 1571
Simulation failed at 1x (1,380 KB/s)

6:16:15 AM #31 Text 0 File Scsicmd.cpp, Line 402
SCSI not using temporary buffers
20 out of 20 temporary buffers allocated


Existing drivers:
File 'Drivers\CDR4_2K.SYS': Ver=2.5 (089), size=52720 bytes, created 4/10/2000 7:10:56 AM
File 'Drivers\CDRALW2K.SYS': Ver=1.00 (1030), size=22585 bytes, created 4/10/2000 7:10:56 AM
File 'Drivers\ASPI32.SYS': Ver=4.71 (0002), size=16877 bytes, created 7/17/2002 8:53:02 AM
File 'Drivers\atapi.sys': Ver=5.00.2195.5376, size=86704 bytes, created 7/22/2002 3:05:04 PM (Adapter driver for src)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)





_____________________________

-Clint

(in reply to Jcas)
Post #: 24
RE: Nero 5.5.8.x hangs when writinf data-CD - 1/29/2003 6:00:33 PM   
wluk

 

Posts: 1
Joined: 1/29/2003
From:
Status: offline
Same problem here. I can burn Audio CD and VCD, but I am having problem burning data over 30mb and make copy of data CD. I realized the problem from 5.5.9.x and 5.5.10.x. When I burn data CD, it just stop processing at certain percentage. I have tried different media and I have all the latest firmware, drivers and freshly installed XP Pro. I can use CloneCD to make copy. I have a Sony 1611 16x writer. I hope they can fix the bug soon.

(in reply to Jcas)
Post #: 25
RE: Nero 5.5.8.x hangs when writinf data-CD - 2/2/2003 7:38:20 AM   
CCampbell


Posts: 578
Joined: 10/6/2000
From: Sunnyvale, CA (Unite
Status: offline
Too many of you are getting carried away and assuming your issues are the same one discussed in the Original Email here. And this is clearly not the case. We are only talking about those systems where Nero is reporting a SCSI/IDE Error and even then only for those who have used the Trouble shooting steps I have mentioned here.

Those others, such as WLUK, clearly does not apply to this same issue. For WLUK, I would recommend trying our latets Nero 5.5.10.7 from our web site, but do a clean uninstall of your current Nero before installing it. And if you still have issues, send a copy of your Nero log file to techsupport4@nero.com. You clearly have other issues going on.

And ClintJCL, you have trouble with your IDE controller, and you should have DMA enabled for your Recorder, and you need to upgrade to a new release of Nero as you do have an older version.

And marcibrandenburg has trouble with any software as he mentions, not just Nero, which tends to point to a system problem or a Recorder problem, as those who have the SCSI/IDE Error with Nero have no trouble when using other Recording software.


Now TJDK shows the symptoms I would associate with a bug related to Nero, and he did correct in posting his problem here. TJDK should upgrade to our latest Nero 5.5.10.7 from our website, as I've sent this release to a few of our customers and this seems to have resolved their issues.

And last, Jcas offered his services to test any new release of Nero to see if it resolves the issues, and I would like to take you up on this offer and have you download our latest Nero 5.5.10.7 and see if this resolves your issue under Windows 98SE.

As a final thought, please take care where you post your problems, and do not just assume your issues are the same as anothers unless you have the Exact symptoms as the other person. Otherwise you end up mudding the waters for everyone and it makes it very difficult to trouble shoot and resolve the issue for you and for others. It causes everyone to look in the wrong direction for the solution to a problem.


Regards,

Craig


(in reply to Jcas)
Post #: 26
RE: Nero 5.5.8.x hangs when writinf data-CD - 4/17/2003 10:56:48 PM   
JackAren

 

Posts: 12
Joined: 4/17/2003
From:
Status: offline
quote:
Originally posted by stephensch
Whoops! I forgot the file in the above post. So, here it is.
Stephen
...
10:40:43 PM #56 SCSI -1135 File Cdrdrv.cpp, Line 1381
SCSI Exec, HA 2, TA 4, LUN 0, buffer 0x03190000 ...
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)


Stephensch: I have the same problem as yours. If you study your log file carefully, I think the most significant lines are the lines I quoted above (they are closest to the error); they are different than those of other posters here. I got the same errors in the log; namely, SCSI_TASTATUS_CHKCOND followed by KEY_MEDIUM_ERROR (log attached below).

In my case, until two weeks ago everything was going fine, for the last six months I've been burning happily at 40x. Then suddenly, I started getting the errors mentioned here. Standard recommended tweaks (autorun=0, no dma) didn't help, even when I reduce burn speed to 8x. Can someone help? Stepehsch? Craig CCampbell?

Thanks

JackAren

Below is the log file

===================================================================================

Windows 2000 5.0
WinAspi: File 'Wnaspi32.dll': Ver=1, 0, 0, 0, size=16384 bytes, created 8/24/1996 11:11:00 AM
ahead WinASPI: File 'C:\Program Files\ahead\Nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 4/14/2003 12:18:56 AM
Nero Version: 5.5.9.9
Recorder: <PLEXTOR CD-R PX-W4012A>Version: 1.05 - HA 1 TA 0 - 5.5.9.9
Adapter driver: <atapi> HA 1
Drive buffer : 4096kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <PLEXTOR CD-R PX-W4012A>Version: 1.05 - HA 1 TA 0 - 5.5.9.9
Adapter driver: <atapi> HA 1
Bus Type : default (0) -> ATAPI, detected: ATAPI

=== Scsi-Device-Map ===
DiskPeripheral : WDC WD200BB-00AUA1 atapi Port 0 ID 0 DMA: On
DiskPeripheral : ST34321A atapi Port 0 ID 1 DMA: On
CdRomPeripheral : PLEXTOR CD-R PX-W4012A atapi Port 1 ID 0 DMA: On
TapePeripheral : TANDBERG SLR5 4/8GB =09: asc Port 2 ID 2 DMA: ?
=======================

AutoRun : 0
Excluded drive IDs:
CmdQueuing : 1
CmdNotification: 2
WriteBufferSize: 68157440 (0) Byte
ShowDrvBufStat : 0
EraseSpeed : 0
BUFE : 0
Physical memory : 575MB (589368kB)
Free physical memory: 66MB (68516kB)
Memory in use : 88 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Enabled (1)
Wizard: Off

17.4.2003
CD-ROM (ISO)
8:11:06 PM #1 Text 0 File Isodoc.cpp, Line 6003
Iso document burn settings
------------------------------------------
Determine maximum speed : TRUE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : TAO
Mode : 2 / XA
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

8:11:06 PM #2 Phase 72 File dlgbrnst.cpp, Line 1566
BURN-Proof activated

8:11:06 PM #3 Text 0 File Reader.cpp, Line 118
Reader running

8:11:06 PM #4 ISO9660GEN -11 File geniso.cpp, Line 4488
First writeable address = 0 (0x00000000)

8:11:07 PM #5 Text 0 File Writer.cpp, Line 134
Writer PLEXTOR CD-R PX-W4012A running

8:11:07 PM #6 Text 0 File Burncd.cpp, Line 3542
Turn on Track-At-Once, using CD-R/RW media

8:11:07 PM #7 Text 0 File ThreadedTransferInterface.cpp, Line 663
Setup items (original item values)
0: TRM_DATA_MODE2_FORM1_NOSUB (CTransferItem)
2 indices, index0 (150) not provided
original CD pos #0 + 356030 (356030) = #356030/79:7.5
relocatable, CD pos for caching/writing not required/required, no patch infos
--------------------------------------------------------------

8:11:50 PM #8 Text 0 File DlgWaitCD.cpp, Line 199
Last possible write address on media: 359848 (79:59.73)
Last address to be written: 356029 (79:09.04)

8:11:50 PM #9 Text 0 File DlgWaitCD.cpp, Line 204
Write in overburning mode: FALSE

8:11:50 PM #10 Text 0 File DlgWaitCD.cpp, Line 1403
Recorder: PLEXTOR CD-R PX-W4012A;
CDRW code: 00 97 27 19; OSJ entry from: Plasmon Data systems Ltd.
ATIP Data:
Special Info [hex] 1: D0 00 A0, 2: 61 1B 13 (LI 97:27.19), 3: 4F 3B 4A (LO 79:59.74)
Additional Info [hex] 1: 00 00 00 (invalid), 2: 00 00 00 (invalid), 3: 00 00 00 (invalid)

8:11:50 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 815
Prepare recorder PLEXTOR CD-R PX-W4012A for write in TAO
DAO infos:
==========
MCN:
TOCTYPE: 0x20 Close CD
Tracks 1 to 1:
TRM_DATA_MODE2_FORM1_NOSUB, 2048/0x0, ISRC "", FilePos 0 307200 729456640

8:11:50 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 843
Removed 2 run-out blocks from end of track 1.

8:11:50 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 663
Setup items (after recorder preparation)
0: TRM_DATA_MODE2_FORM1_NOSUB (CTransferItem)
2 indices, index0 (150) not provided
original CD pos #0 + 356030 (356030) = #356030/79:7.5
relocatable, CD pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE2_FORM1_NOSUB, 2048, config 0, wanted index0 0 blocks, length 356028 blocks [PLEXTOR CD-R PX-W4012A]
--------------------------------------------------------------

8:11:50 PM #14 Phase 24 File dlgbrnst.cpp, Line 1566
Caching of files started

8:13:34 PM #15 Phase 25 File dlgbrnst.cpp, Line 1566
Caching of files completed

8:13:34 PM #16 Phase 28 File dlgbrnst.cpp, Line 1566
Speed measurement started

8:13:34 PM #17 Text 0 File ThreadedTransferInterface.cpp, Line 1947
Verifying CD position of item 0 (relocatable, CD pos, no patch infos, orig at #0): write at #0

8:15:38 PM #18 Text 0 File ThreadedTransfer.cpp, Line 222
all writers idle, stopping conversion

8:15:38 PM #19 Phase 29 File dlgbrnst.cpp, Line 1536
Speed measurement completed: 41.6x (6,240 KB/s)

8:15:38 PM #20 Phase 36 File dlgbrnst.cpp, Line 1566
Burn process started at 16x (2,400 KB/s)

8:15:38 PM #21 Text 0 File ThreadedTransferInterface.cpp, Line 1947
Verifying CD position of item 0 (relocatable, CD pos, no patch infos, orig at #0): write at #0

8:15:39 PM #22 Text 0 File Mmc.cpp, Line 16957
Set BUFE: BURN-Proof -> ON

8:17:05 PM #23 SCSI -1135 File Cdrdrv.cpp, Line 1415
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x02EA0000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x07
CDB Data: 0x2A 0x00 0x00 0x01 0x3A 0x1E 0x00 0x00 0x1F 0x00 0x00 0x00
Sense Data: 0xF0 0x00 0x03 0x00 0x01 0x3A 0xB4 0x0A
0x00 0x00 0x00 0x00 0x0C 0x07

8:17:05 PM #24 MMC -1135 File Writer.cpp, Line 335
Write error

8:17:06 PM #25 Text 0 File ThreadedTransfer.cpp, Line 222
all writers idle, stopping conversion

8:17:06 PM #26 Text 0 File ThreadedTransfer.cpp, Line 216
conversion idle, stopping reader

8:17:17 PM #27 CDR -201 File WriterStatus.cpp, Line 188
Invalid write state

8:17:17 PM #28 TRANSFER -18 File WriterStatus.cpp, Line 188
Could not perform EndTrack

8:17:36 PM #29 Phase 38 File dlgbrnst.cpp, Line 1566
Burn process failed at 16x (2,400 KB/s)

8:17:36 PM #30 Text 0 File Scsicmd.cpp, Line 395
SCSI not using temporary buffers
20 out of 20 temporary buffers allocated


Existing drivers:
File 'Drivers\CDR4_2K.SYS': Ver=5.3.2.31, size=58000 bytes, created 2/1/2003 9:16:37 AM
File 'Drivers\CDRALW2K.SYS': Ver=5.3.2.31, size=23420 bytes, created 2/1/2003 9:16:37 AM
File 'Drivers\atapi.sys': Ver=5.00.2195.2247, size=85264 bytes, created 5/4/2001 1:05:02 PM (Adapter driver for rec)
File 'Drivers\atapi.sys': Ver=5.00.2195.2247, size=85264 bytes, created 5/4/2001 1:05:02 PM (Adapter driver for src)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)


(in reply to Jcas)
Post #: 27
RE: Nero 5.5.8.x hangs when writinf data-CD - 4/18/2003 8:07:06 AM   
KCK

 

Posts: 289
Joined: 9/4/2002
From: Poland
Status: offline
JackAren:

First, you should upgrade to Nero 5.5.10.20 from www.ahead.de (don't forget an appropriate Language pack for help files!).

Second, try other media (recall that stephensch switched media as well).

Third, your log shows quite new versions of the Adaptec/Roxio drivers Cdr4_2k.sys and Cdralw2k.sys. Have you recently installed any Roxio's software, e.g., the CD burning plugin of WMP (Windows Media Player)? Sometimes Nero's problems are due to conflicts with such drivers. I can't say whether this holds in your case, but you could try to remove Roxio's drivers as indicated in section S11 of the InCD guide

http://www.cdrlabs.com/phpBB/viewtopic.php?t=9997

If you need more info on the procedures outlined there, just ask!

(in reply to Jcas)
Post #: 28
RE: Nero 5.5.8.x hangs when writinf data-CD - 4/19/2003 9:09:41 AM   
JackAren

 

Posts: 12
Joined: 4/17/2003
From:
Status: offline
quote:
Originally posted by KCK

JackAren:
First, you should upgrade to Nero 5.5.10.20 ... etc.
KCK: Thank you for your help - it's been very helpful. I've implemented most of the suggestions; I'm going on a 3 day trip, so I can't do an extensive post; here is a summary:
1. I did install WMP 9 two months ago, and it seems it did do something in connection with the Roxio drivers; I de-installed them as described, including deleting the "Low Filters" and "High Filters". (Strange things happened when deleting registry keys, but that's for later).
2. I installed Nero 5.5.10.20 as an upgrade.
Results: Write errors still appear for speeds of 20x and higher (even though simulation succeeds 40x (-> down to 32x by PoweRec), and so does CD Speed). I've been succeeding to burn at 16x.
By the way - Nero Info Tool reports: "ASPI drivers missing" (yellow) for system, "ASPI OK" (green) for Nero".

Here's a typical failed burn log:
=====================================
Windows 2000 5.0
IA32
WinAspi: File 'Wnaspi32.dll': Ver=1, 0, 0, 0, size=16384 bytes, created 8/24/1996 11:11:00 AM
ahead WinASPI: File 'C:\Program Files\ahead\Nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 4/14/2003 12:18:56 AM
Nero Version: 5.5.10.20
Recorder: <PLEXTOR CD-R PX-W4012A>Version: 1.05 - HA 1 TA 0 - 5.5.10.20
Adapter driver: <atapi> HA 1
Drive buffer : 4096kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <PLEXTOR CD-R PX-W4012A>Version: 1.05 - HA 1 TA 0 - 5.5.10.20
Adapter driver: <atapi> HA 1
Bus Type : default (0) -> ATAPI, detected: ATAPI

=== Scsi-Device-Map ===
DiskPeripheral : WDC WD200BB-00AUA1 atapi Port 0 ID 0 DMA: On
DiskPeripheral : ST34321A atapi Port 0 ID 1 DMA: On
CdRomPeripheral : PLEXTOR CD-R PX-W4012A atapi Port 1 ID 0 DMA: On
TapePeripheral : TANDBERG SLR5 4/8GB =09: asc Port 2 ID 2 DMA: ?
=======================

AutoRun : 1
Excluded drive IDs:
CmdQueuing : 1
CmdNotification: 2
WriteBufferSize: 82837504 (0) Byte
ShowDrvBufStat : 0
EraseSpeed : 0
BUFE : 0
Physical memory : 575MB (589368kB)
Free physical memory: 18MB (18636kB)
Memory in use : 96 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Enabled (1)
Wizard: Off

19.4.2003
CD-ROM (ISO)
8:05:47 AM #1 Text 0 File Isodoc.cpp, Line 7579
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : TAO
Mode : 2 / XA
ISO Level : 2 (Max. of 31 chars)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

8:05:47 AM #2 Phase 72 File dlgbrnst.cpp, Line 1655
BURN-Proof activated

8:05:47 AM #3 Text 0 File Reader.cpp, Line 115
Reader running

8:05:47 AM #4 Text 0 File Writer.cpp, Line 125
Writer PLEXTOR CD-R PX-W4012A running
8:05:47 AM #5 ISO9660GEN -11 File geniso.cpp, Line 4563
First writeable address = 0 (0x00000000)

8:05:47 AM #6 Text 0 File Burncd.cpp, Line 3726
Turn on Track-At-Once, using CD-R/RW media

8:05:47 AM #7 Text 0 File ThreadedTransferInterface.cpp, Line 672
Setup items (original item values)
0: TRM_DATA_MODE2_FORM1_NOSUB (CTransferItem)
2 indices, index0 (150) not provided
original CD pos #0 + 294541 (294541) = #294541/65:27.16
relocatable, CD pos for caching/writing not required/required, no patch infos
--------------------------------------------------------------

8:05:47 AM #8 Text 0 File DlgWaitCD.cpp, Line 215
Last possible write address on media: 359848 (79:59.73)
Last address to be written: 294540 (65:29.15)

8:05:47 AM #9 Text 0 File DlgWaitCD.cpp, Line 220
Write in overburning mode: FALSE

8:05:47 AM #10 Text 0 File DlgWaitCD.cpp, Line 1657
Recorder: PLEXTOR CD-R PX-W4012A;
CDR code: 00 97 27 19; OSJ entry from: Plasmon Data systems Ltd.
ATIP Data:
Special Info [hex] 1: D0 00 A0, 2: 61 1B 13 (LI 97:27.19), 3: 4F 3B 4A (LO 79:59.74)
Additional Info [hex] 1: 00 00 00 (invalid), 2: 00 00 00 (invalid), 3: 00 00 00 (invalid)

8:05:47 AM #11 Text 0 File ThreadedTransferInterface.cpp, Line 824
Prepare recorder PLEXTOR CD-R PX-W4012A for write in TAO
DAO infos:
==========
MCN:
TOCTYPE: 0x20 Session Closed, CD fixated
Tracks 1 to 1:
TRM_DATA_MODE2_FORM1_NOSUB, 2048/0x0, ISRC "", FilePos 0 307200 603527168

8:05:47 AM #12 Text 0 File ThreadedTransferInterface.cpp, Line 852
Removed 2 run-out blocks from end of track 1.

8:05:47 AM #13 Text 0 File ThreadedTransferInterface.cpp, Line 672
Setup items (after recorder preparation)
0: TRM_DATA_MODE2_FORM1_NOSUB (CTransferItem)
2 indices, index0 (150) not provided
original CD pos #0 + 294541 (294541) = #294541/65:27.16
relocatable, CD pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE2_FORM1_NOSUB, 2048, config 0, wanted index0 0 blocks, length 294539 blocks [PLEXTOR CD-R PX-W4012A]
--------------------------------------------------------------
8:05:48 AM #14 Phase 24 File dlgbrnst.cpp, Line 1655
Caching of files started

8:07:11 AM #15 Phase 25 File dlgbrnst.cpp, Line 1655
Caching of files completed

8:07:11 AM #16 Phase 36 File dlgbrnst.cpp, Line 1655
Burn process started at 40x (6,000 KB/s)

8:07:11 AM #17 Text 0 File ThreadedTransferInterface.cpp, Line 1978
Verifying CD position of item 0 (relocatable, CD pos, no patch infos, orig at #0): write at #0

8:07:11 AM #18 Text 0 File Mmc.cpp, Line 17693
Set BUFE: BURN-Proof -> ON

8:08:42 AM #19 SCSI -1135 File Cdrdrv.cpp, Line 1412
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x025C0000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x07
CDB Data: 0x2A 0x00 0x00 0x01 0x84 0x1B 0x00 0x00 0x1F 0x00 0x00 0x00
Sense Data: 0xF0 0x00 0x03 0x00 0x01 0x84 0xB1 0x0A
0x00 0x00 0x00 0x00 0x0C 0x07

8:08:42 AM #20 MMC -1135 File Writer.cpp, Line 333
Write error

8:08:42 AM #21 Text 0 File ThreadedTransfer.cpp, Line 219
all writers idle, stopping conversion

8:08:43 AM #22 Text 0 File ThreadedTransfer.cpp, Line 213
conversion idle, stopping reader

8:08:56 AM #23 CDR -201 File WriterStatus.cpp, Line 194
Invalid write state

8:08:56 AM #24 TRANSFER -18 File WriterStatus.cpp, Line 194
Could not perform EndTrack

8:08:56 AM #25 Text 0 File Mmc.cpp, Line 12699
<PLEXTOR CD-R PX-W4012A> start Close Session

8:09:15 AM #26 Phase 38 File dlgbrnst.cpp, Line 1655
Burn process failed at 40x (6,000 KB/s)

8:09:15 AM #27 Text 0 File Scsicmd.cpp, Line 406
SCSI not using temporary buffers
20 out of 20 temporary buffers allocated

Existing drivers:
File 'Drivers\atapi.sys': Ver=5.00.2195.2247, size=85264 bytes, created 5/4/2001 1:05:02 PM (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

(in reply to Jcas)
Post #: 29
RE: Nero 5.5.8.x hangs when writinf data-CD - 4/20/2003 3:46:22 AM   
KCK

 

Posts: 289
Joined: 9/4/2002
From: Poland
Status: offline
JackAren:

Glad to hear you have made some progress!

Your ASPI layer looks fine.

I would definitely try other media. Otherwise, apparently there is little you can do. I presume that your hardware configuration has not changed since the time when you didn't have problems, so there is no need for checking IDE cables, chipset drivers, etc.

Looking at your logs, I am wondering why the amount of free memory is so low. What other programs were you running together with Nero?

Do you really need Mode 2 and TAO? For data discs, I normally use Mode 1 and DAO (Disc At Once).

(in reply to Jcas)
Post #: 30
RE: Nero 5.5.8.x hangs when writinf data-CD - 4/20/2003 1:20:08 PM   
MP3Mogul


Posts: 5743
Joined: 4/11/2002
From: Retired Moderator
Status: offline
Let me just throw this into the woodpile.... I installed WMP 9 when it was first released for download, and I do not have any problems as above.


_____________________________



LG GSA H22L Firm 1.02
Samsung SH-203N Firm SB01
LiteOn SOHD-16P9S Firm FS0D

(in reply to Jcas)
Post #: 31
RE: Nero 5.5.8.x hangs when writinf data-CD - 4/20/2003 1:55:58 PM   
KCK

 

Posts: 289
Joined: 9/4/2002
From: Poland
Status: offline
Are you running W2K, and do you have the CD burning plugin installed?

(in reply to Jcas)
Post #: 32
Page:   <<   < prev  1 [2] 3 4   next >   >>
All Forums >> [Optical Storage Software] >> CD/DVD Authoring >> RE: Nero 5.5.8.x hangs when writinf data-CD Page: <<   < prev  1 [2] 3 4   next >   >>
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts




Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI

0.064