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DVDInfo Pro keeps crashing on startup - 12/12/2007 5:59:47 PM   
bassjace

 

Posts: 2
Joined: 12/12/2007
Status: offline
I have installed this program I paid for and it keeps crashing. I can start the program and when I try to do anything with it like look at the DVD media info or anything it crashes.
I am on Vista Ultimate 32bit and get this error message:

Problem signature:

Problem Event Name: APPCRASH
Application Name: DvdInfo.exe
Application Version: 4.6.4.2
Application Timestamp: 47040b5b
Fault Module Name: DvdInfo.exe
Fault Module Version: 4.6.4.2
Fault Module Timestamp: 47040b5b
Exception Code: c0000094
Exception Offset: 00049920
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 3081
Additional Information 1: 0044
Additional Information 2: 223ef83d66e95eecbe248233a41e7a4b
Additional Information 3: 0734
Additional Information 4: b3d17a1d88676aecbab75f8a7cefb5a1
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
 
Anybody here have any ideas as I have uninstalled and reinstalled to no result, same problem.
Is this program a dud, who do I speak to get my money back??????????
Post #: 1
RE: DVDInfo Pro keeps crashing on startup - 12/12/2007 9:00:49 PM   
SithTracy


Posts: 1670
Status: offline
Try downloading the latest version, 4.75.... and the software is licensed by donation only.  Doubt you can get a refund.

What kind of DVD burner do you have?  What kind of media are you using?

(in reply to bassjace)
Post #: 2
RE: DVDInfo Pro keeps crashing on startup - 12/13/2007 12:54:18 AM   
bassjace

 

Posts: 2
Joined: 12/12/2007
Status: offline
Thanks for the reply. Even when I try to do program updates from within the interface it crashes with a MFC C++ Application has stopped working error.
What a dud!!
I take it you mean uninstall and reinstall?

(in reply to SithTracy)
Post #: 3
RE: DVDInfo Pro keeps crashing on startup - 12/13/2007 6:15:56 AM   
SithTracy


Posts: 1670
Status: offline
quote:

I take it you mean uninstall and reinstall?
  Yep.

(in reply to bassjace)
Post #: 4
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