From: Retired Moderator
I have no doubt that for some users and their systems there are no problems, that does not mean and never should mean its impossible for anyone else to be having problems - and otherwise have correctly configured functioning software and hardware
This is why I clearly indicated that it seemed like a driver issue. When you have a piece of software that is utilized by so many different configurations, both hardware and software it is "impossible" to not have an issue with some. This is why Nero releases regular updates for known/reported issues.
Sometimes changing a .dll file (as indicated above) will cause further issues down the road, and it is best to wait for another release, or downgrade the version to a known working release before. Perhaps the problem was with a driver on your board, or a windows driver, or audio driver, until the issue is resolved we won't really know.
While you have found a "work-around" this could only be temporary, and not resolve the issue permanently, and as indicated above, could further complicate your system, since we don't "really know" where the issue lies. As indicated, it has only affected some systems, while others have not had a problem.
I further tried to duplicate your issue, by both running upgrades from Nero 6 to Nero 7, and also doing a clean install, and could not duplicate your issue. Also, when upgrading from the retail "boxed" edition to the current release, I could not duplicate it, nor doing a clean install of the current release. This furthers my theory that it is merely a driver issue on some systems, as indicated in my previous post.
Good luck, I'm sure it will be resolved in a future release of a driver from either Nero or a driver for your hardware/software installed on your system.
Nero Technical support regularly visits the forum, and perhaps may choose to make a comment on your findings, we will have to wait and see. Further, I have emailed Nero as well, to see if they are aware of the situation.
< Message edited by MP3Mogul -- 11/26/2005 11:27:51 AM >
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