Samsung claims thata ChatON now has a global subscriber base of over 100 million users. The service was launched in October 2011, hitting the 50 million subscriber mark in May 2013 and doubling that number to 100 million only four months later.
ChatON's growth can be attributed to the support it offers across
markets and various OS platforms. The service is accessible from PCs,
Samsung feature phones, and all the major smartphone operating
systems: Android, iOS, Blackberry and Windows Phone. ChatON's
multi-screen support also allows users to sign-in on up to five
different devices using one Samsung account ID.
ChatON also comes preloaded on most major GALAXY devices - the first
of which was the GALAXY S III. Subsequent device launches include the
GALAXY Note II, GALAXY S 4, GALAXY Note 3, GALAXY Gear and GALAXY
Samsung says that ChatON has also experienced steady growth in India,
China and the United States, and is becoming increasingly popular in
Europe and the Middle East.
The service currently supports 63 languages in major countries of the
world. In India for example, ChatON has seen exponential growth as
the service supports 10 regional dialects, with plans to support 13
dialects by the end of 2013. Additional features such as the Ramadan
Anicon have helped boost its popularity in the Middle East.
ChatON has received positive feedback for its user interface features
such as the ability to easily drag and drop media files into a chat
window using the multi-window feature. Users can also create
hand-written messages with S pen when using GALAXY Note 3.