Vudu video service has reset its customers' passwords after it found that hard drives were among items stolen from its office.
According to Wallmart's Vudu, there was a break-in at the VUDU offices on
March 24, 2013, and a number of items were stolen, including hard drives.
The company said that those hard drives contained customer information,
including names, email addresses, postal addresses, phone numbers,
account activity, dates of birth and the last four digits of some credit
card numbers. The company added that the drives did not contain full
credit card numbers. While the stolen hard drives included VUDU account
passwords, those passwords were encrypted and Vudu believes that it would
be difficult to break the password encryption, although the company did
rule out that possibility given the circumstances of this theft.
Therefore, the company has reset all customer passwords.
it was providing them automatic eligibility for
identity protection services from AllClear ID. The identity protection
services started April 9 and will continue for one year from the date of
the company's notice to customers.