The solutions, which include support for BlackBerry Enterprise Server 5.0 launched on Monday, are focused on increasing service levels, reducing operations costs and improving productivity.
At this year?s Wireless Enterprise Symposium in Orlando, Fla., HP will be demonstrating two new solutions ? HP CloudPrint for BlackBerry smartphones and HP Operations Manager for BlackBerry Enterprise Server.
HP CloudPrint for BlackBerry smartphones is a web services based solution that allows users to print emails, documents, photos and web pages at the nearest printer using the Internet using a BlackBerry smartphone. The service is printer-agnostic and driverless and requires simple Internet access. HP and RIM plan to make CloudPrint available to BlackBerry Internet Service subscribers as well as BlackBerry Enterprise Server customers.
The CloudPrint technology was invented by HP Labs, the company?s central research arm.
HP also is introducing software to centrally monitor and manage the extended BlackBerry solution ecosystem, whether it is virtual or physical. This ecosystem includes the BlackBerry Enterprise Server software, mail servers, databases, Microsoft Active Directory and server operating systems such as Windows Server. Plans also include extending the capabilities of the monitoring solution to provide an end-to-end view of enterprise applications running on the BlackBerry platform.
HP Operations Manager for BlackBerry Enterprise Server correlates events from each part of the mobile ecosystem to help customers pinpoint potential issues and take corrective actions to remediate them.
In addition, HP delivers services and products to optimize customers? mobility infrastructures:
Managed BlackBerry Services, part of EDS Mobile Workplace Services, allow organizations to outsource the management of their BlackBerry smartphone deployments so they can focus on their core businesses. The services are designed to integrate the mobility ecosystems for large enterprises, whether they are hosted in EDS? data centers or in a client?s own environment.
Shane Robison, HP executive vice president and chief strategy and technology officer, will deliver a keynote address at Wireless Enterprise Symposium 2009 in Orlando, Fla., on May 6.