Italy Fines Apple Over Misleading Warranties

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Tuesday, December 27, 2011

Italy Fines Apple Over Misleading Warranties

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Italy' s Antitrust Authority has fined Apple €900,000 (about $1.2 million) accusing the company of selling consumers two-year AppleCare warranties when they were entitled to free two-year warranties under Italian law.

The Italian Antitrust Authority said in a statement that instead of offering consumers a no-cost two-year warranty and tech-support plan, Apple (Apple Sales International, Apple, and Apple Retail Italy Srl) offered only a one-year plan and charged consumers an extension fee for the second year in the form of its AppleCare Protection Plan.

This resulted in Italian consumers being misled into paying for something they should have received at no extra cost.

In addition to the fine, the antitrust agency said, Apple has 90 days to update its Italian website to reflect that it now offers a free-of-charge two-year warranty.

Apple has not provided any comment on the issue.

European antitrust officials earlier this month launched a probe to determine whether Apple and five international publishers struck illegal deals to fix the price of e-books in Europe.