Thursday, December 14, 2017
Search
  
Submit your own News for
inclusion in our Site.
Click here...
Breaking News
Facebook Will Start Putting Ads Before Videos
Samsung's Smart Speaker Coming Next Year
Internet Neutrality is Officially Dead
Synaptics Brings First In-Display Fingerprint Sensors for Smartphones
Disney to Buy Fox Film and Some TV Businesses for $52 billion
Powerful iMac Pro is Available Today, Starting at $5,000
IBM Announces Collaboration With Leading Companies to Accelerate Quantum Computing
Bing Gets Intelligent Search Features, Powered by AI
Active Discussions
Which of these DVD media are the best, most durable?
How to back up a PS2 DL game
Copy a protected DVD?
roxio issues with xp pro
Help make DVDInfoPro better with dvdinfomantis!!!
menu making
Optiarc AD-7260S review
cdrw trouble
 Home > News > General Computing > Microso...
Last 7 Days News : SU MO TU WE TH FR SA All News

Friday, June 16, 2017
Microsoft Used AI to Help Crack Down on Tech Support Scams


A recent major crackdown on tech support scammers in the U.S. was relying in part on the work of a group of Microsoft researchers and Digital Crimes Unit investigators who used artificial intelligence to help unravel the complex web of technical tricks the scammers were using to swindle users and avoid law enforcement.

The scam works like this: There you are, using your computer just like any other day, when suddenly a pop-up appears, warning you that your computer has been infected by a virus and you need to call tech support immediately.

If you try to get rid of the pop-up, it just keeps coming back. If you do call the alleged tech support number, you're connected to telemarketers who claim to be affiliated with major technology companies - but are really scammers trying to bilk customers for costly and unnecessary computer repairs or services.

To catch the scammers, Microsoft sleuths first had to figure out where the attacks were coming from. That was not an esay task, since they often only used an IP address, or virtual home, for a day or less before moving on to another location to avoid being caught.

To find them, the team created a model that looked for content that behaved in a way that was consistent with the scam, such as creating a pop-up that refreshed in microseconds to give the appearance it wasn't going away. Then, the team scoured the web for those sites and captured screen shots of all the content that could potentially be a scam.

It would be impractical, if not impossible, to manually scan through the hundreds of thousands of questionable pieces of content they found, so the team turned to a branch of AI called machine learning to sort the data.

With machine learning, a system can learn to recognize something - such as similar words or images - as it's given more data that shows what it's looking for. With this project, the team used custom AI tools, running on Microsoft's Azure cloud computing platform, to look for image similarity, content and other visual clues that would determine the chances that the pop-up was relevant to the fraud investigation.

Then, they used the computer vision API from Microsoft Cognitive Services to scan the ads for phone numbers and other bits of information that could provide clues as to their origin.

With the technology, Microsoft's Digital Crimes Unit was able to more quickly track the fast-moving scammers and devote investigator time to higher value work, like finding the connections that could lead to those big fish.



Previous
Next
Apple Hires TV executives From Sony Pictures        All News        Samsung Display to Break Ground for New OLED Plant
Apple Hires TV executives From Sony Pictures     General Computing News      Samsung Display to Break Ground for New OLED Plant

Get RSS feed Easy Print E-Mail this Message

Related News
Google Opening Artificial Intelligence Research Center in China
IBM Says New POWER9-based AC922 Power Systems Offer 4x Deep-learning Framework Performance Over x86
IBM Scientists Demonstrate 10x Faster Machine Learning Using GPUs
Intel Advances Artificial Intelligence With Nervana Neural Network Processor
AMD, Intel, ARM, IBM and Others Support the Open Neural Network Exchange Format for AI
Intel's New Loihi Self-Learning Chip Promises to Accelerate Artificial Intelligence
Facebook Opens AI Research in Montreal
IFA: Huawei Says it Has an Edge Over Apple With New Kirin 970 Mobile AI Chipset
Microsoft Unveils Project Brainwave for Real-time AI
Intel Introduces Movidius Neural Compute Stick
IBM Revamps Unit Around Watson Artificial Intelligence, Microsoft Creates New AI Lab
Intel Invests in Three AI Companies

Most Popular News
 
Home | News | All News | Reviews | Articles | Guides | Download | Expert Area | Forum | Site Info
Site best viewed at 1024x768+ - CDRINFO.COM 1998-2017 - All rights reserved -
Privacy policy - Contact Us .