Friday, August 01, 2014
Search
  
Submit your own News for
inclusion in our Site.
Click here...
Breaking News
French Carrier Iliad To Bid For T-Mobile
Google's Ambitious Secret Barge Project Was Scarped
Chinese Smartphones Boost Sharp's 1Q Operating Profit
HP's Luxury Smartwatch Coming This Fall
Tessera and Micron Execute New Technology and Patent License Agreements
Sony Releases The AS20 Action Cam, New Cyber-shots
Microsoft Releases New Limited Edition Wireless Mobile Mouse 3500 With Master Chief from Halo
Researchers Discover New Smartphone Flaws
Active Discussions
help questions structure DVDR
Made video, won't play back easily
Questions durability monitor LCD
Questions fungus CD/DVD Media, Some expert engineer in optical media can help me?
CD, DVD and Blu-ray burning for Android in development
IBM supercharges Power servers with graphics chips
Werner Vogels: four cloud computing trends for 2014
Video editing software.
 Home > News > Optical Storage > Possibl...
Last 7 Days News : SU MO TU WE TH FR SA All News

Thursday, December 16, 1999
Possible serious bug in the latest firmware for the PlexWriter 4220?


We had post news on 8/12 about possible serious bug in the latest firmware for the PlexWriter 4220. Today we got another email for his subject :

"..I'm an owners of PlexWriter 4220 with firmware 1.02.... I confirm the bug, but "A firmware upgrade for this drive will be available in a short time." wrote me Gert Poelmans, Support Engineer of Plextor Europe. The following are the two e-mails (with respective answers) I have sent to Plextor support:

1st e-mail:
Dear Sirs,
I bought the Plextor RW4220T SCSI internal cd-writer about 8 months ago. It came with firmware revision 1.01 that I successfully upgraded to 1.02, but here is the problem. Now, the first time I insert a cd-rw the orange light flashes. The only way to help the Plexwriter to recognize the cd-rw is to eject and re-insert it again (the green light is now on "disc"). So, I have to insert the cd-rw two times before it runs correctly. This problem doesn't affect cd-recordable. What are the solutions? Downgrade to 1.01 firmware, losing cd-text feature?

Answer to 1st e-mail:
It looks like your drive is defective. For returning the device, please mention your details on the request page of our website.We will gladly make you an RMA (Return Materials Authorisation) number and send it to you by email. There is a two-year warranty on our drives and one year on the Plexwriter. For any further information we are always at your disposal.

2nd e-mail:

Dear Sir,
since I have received your e-mail, I made some inquiries on the net and discovered that all the owners of a Plexwriter 4220 with firmware 1.02 have the same problem (difficulty to recognize cd-rw, as described better in the previous e-mail). So, either ALL Plexwriter 4220 are defective or, in my opinion, more realistically, there is a BUG in firmware 1.02. I live in Italy and the airfreight expenses to and from Belgium are too high, especially if the defect can be solved with a downgrade to firmware 1.01, as suggested from Plextor Support to someone else. If there is a bug in firmware 1.02, why Plextor does not release a new firmware? Of course 4220 model is going out of market....but do not forget that, in future, all owners of 4220 would be loyal supporters of the Plextor brand, if happy with their present model.

Answer to 2nd e-mail:
A firmware upgrade for this drive will be available in a short time.
Gert Poelmans
Support Engineer
Plextor Europe
Excelsiorlaan 9
B-1930 Zaventem
Belgium.."



Previous
Next
Zen Signs License Agreements With Sanyo and Infineon        All News        Zen Signs License Agreements With Sanyo and Infineon
Zen Signs License Agreements With Sanyo and Infineon     Optical Storage News      Zen Signs License Agreements With Sanyo and Infineon

Source Link Get RSS feed Easy Print E-Mail this Message

Related News
Plextor M6 Pro SSD with PlexTurbo Technology Coming At Computex
Plextor Expands M6e Range With M.2 Form Factor SSD
Plextor M6 Series SSD Lineup Debuts At CeBIT 2014
CES: Plextor Debuts the M6e PCIe Solid State Drive
Plextor to Introduce New M6 SSDs At CES
Plextor Showcased M6 SSD Prototype and M.2 Form Factor Drives at IFA
Plextor M6 SSD Prototype To Appear at Flash Memory Summit
Plextor To Showcase 1Y NM Flash Based SSD at Computex 2013
Plextor To Introduce TLC Based SSD AT CeBIT
Plextor M5 Pro Xtreme SSD Now Available in the United States
Plextor Debuts Lineup of Storage Products At CES
Plextor to Debut Enterprise-grade SSD At CES

Most Popular News
 
Home | News | All News | Reviews | Articles | Guides | Download | Expert Area | Forum | Site Info
Site best viewed at 1024x768+ - CDRINFO.COM 1998-2014 - All rights reserved -
Privacy policy - Contact Us .