Wednesday, July 30, 2014
Search
  
Submit your own News for
inclusion in our Site.
Click here...
Breaking News
AMD Opteron 64-Bit ARM-Based Developer Kits Now Available
Samsung Galaxy Note 4 Coming On September 3
Google To Show Ratings to Search-Results Ads
Samsung And Apple See Their Smartphone Market Shares Plunging
Twitter Says Its User base Increased
Microsoft Details Windows Phone 8.1 Update, Brings Cortana To New Markets
Facebook to Shut Down Gifts Service
Netflix To Pay AT&T For Smooth Video Delivery
Active Discussions
help questions structure DVDR
Made video, won't play back easily
Questions durability monitor LCD
Questions fungus CD/DVD Media, Some expert engineer in optical media can help me?
CD, DVD and Blu-ray burning for Android in development
IBM supercharges Power servers with graphics chips
Werner Vogels: four cloud computing trends for 2014
Video editing software.
 Home > News > General Computing > Microso...
Last 7 Days News : SU MO TU WE TH FR SA All News

Sunday, August 18, 2013
Microsoft Explains Recent Outlook.com Outage


Microsoft apologized to all those who were affected by the outage on Outlook.com earlier this week, and explained the reasons behind the issue.

Microsoft said the incident was a result of a failure in a caching service that interfaces with devices using Exchange ActiveSync, including most smart phones. The failure caused these devices to receive an error and continuously try to connect to our service. This resulted in a flood of traffic that our services did not handle properly, with the effect that some users were unable to access their Outlook.com email and unable to share their SkyDrive files via email.

In order to stabilize the overall email service, Microsoft temporarily blocked access via Exchange ActiveSync and restored access to Outlook.com via the web and restore the sharing features of SkyDrive. These parts of the service were fully stabilized within a few hours of the initial incident. However, a significant backlog of Exchange ActiveSync requests accumulated as Microsoft's engineeers worked to stabilize access. To avoid another flood of traffic, Microsoft had to restore access to Exchange ActiveSync slowly, which meant that some users remained impacted for a longer period of time.

Microsoft said that it had increased network bandwidth in the affected part of the system, and also changed the way error handling was done for devices using Exchange ActiveSync.

"We want to apologize to everyone who was affected by the outage, and we appreciate the patience you have shown us as we worked through the issues," the company said.


Previous
Next
ASUS Launches H81 Series And ROG Maximus VI Impact mini-ITX Motherboards        All News        GIGABYTE Releases New A88X Series Motherboards For AMD Keveri APUs
Palestinian Hacker Apologizes For Posting On Mark Zuckerberg's Facebook Wall     General Computing News      Dell's quarterly profit Down Amid Buyout Talks

Get RSS feed Easy Print E-Mail this Message

Related News
Microsoft Details Windows Phone 8.1 Update, Brings Cortana To New Markets
Microsoft Releases The Sharks Cove, A Raspberry Pi Alternative
China Starts Anti-monopoly Investigation On Microsoft
Microsoft's Profit Hurt By Nokia Acquisition, Plans Unified OS
Microsoft Is Shutting Down Xbox Entertainment Studios
Microsoft To Eliminate 18,000 Jobs
Microsoft To Take EU 'Right to be forgotten' Requests
Microsoft To Announce Job Cuts
Microsoft To Take On Chromebooks with $200 Windows Notebooks
Microsoft's Nadella To Announce Company Sharkeup
Microsoft Patches IE In Latest Security Updates
Microsoft's Smartwatch Rumored For October Launch

Most Popular News
 
Home | News | All News | Reviews | Articles | Guides | Download | Expert Area | Forum | Site Info
Site best viewed at 1024x768+ - CDRINFO.COM 1998-2014 - All rights reserved -
Privacy policy - Contact Us .