Saturday, September 05, 2015
Search
  
Submit your own News for
inclusion in our Site.
Click here...
Breaking News
Report Reveals the Web's Shadiest Neighborhoods
Google Play Is Coming Back To China: report
Hackers Stole Data From Bugzilla
BlackBerry To Buy Rival Good Technology
GIGABYTE Z170X-UD5 Motherboard Is Intel Thunderbolt 3 Certified
LG Bets On OLED's Success, Showcases Innovative Prototypes At IFA2015
Acer's Predator 6 Smartphone Packs A 10-core Processor
New Intuos Tablets Bring Your Creative Dreams Closer
Active Discussions
How to back up a PS2 DL game
Copy a protected DVD?
roxio issues with xp pro
How to burn a backup copy of The Frozen Throne
Help make DVDInfoPro better with dvdinfomantis!!!
Copied dvd's say blank in computer only
menu making
Optiarc AD-7260S review
 Home > News > PC Parts > Motherb...
Last 7 Days News : SU MO TU WE TH FR SA All News

Wednesday, February 02, 2011
Motherboard Companies Initiate Return and Replacement Services For Sandy Bridge Affected Products


Asus, Gigabyte, and MSI are among the companies who will return and/or replace of all their products that incldue Intel's faulty Sandy Bridge "Cougar Piont" chipset.

Intel on January 31, 2011 announced the detection of a design error in the new Sandy Bridge-based Intel 6 Series support chip, also known as Cougar Point. The shipment of existing Sandy Bridge products has been suspended by Intel, and the production of an updated support chip has commenced. The design error affects only the support chip, and not 2nd generation Intel Core processors such as the i5 and i7.

Asus said that it would provide total warranty services, which means return and/or replacement of all affected ASUS products. The company has also halted shipments of current ASUS Sandy Bridge-based products. Asus' customers who already own any ASUS product affected by the design error identified by Intel may visit http://event.asus.com/2011/SandyBridge/notice for detailed warranty and service hotline information.

ASUS notebook and desktop products are covered by a warranty service that addresses the design error, with both swap and sales return offered as options to customers.

For motherboards, Asus has confirmed with Intel that the Cougar Point design error does not affect SATA ports 0 and 1. Additionally, ASUS has included extra SATA 3Gb/s and SATA 6Gb/s ports beyond Intel specifications on a wide range of motherboards. These ports are not affected by this design error, offering Asus' customers an option for uninterrupted computing. However, Asus is also offering its customers the option of returning any possibly affected motherboard for a swap or sales return. All warranties for affected motherboards will be reset, the company said.

MSI is currently offering a temporary solution for the company's new 6 series mainboards. The company suggests users who have purchased MSI related products, plugging the specific SATA ports delivered by Marvell SE9128 chipset.

Here are some guidance on MSI's web site.

GIGABYTE's P67/H67/P65/PH67 chipset motherboards with B2 stepping 6 series chipsets were also effected. All other GIGABYTE models based on other chipsets are not affected. GIGABYTE recommends that all its customers who purchased GIGABYTE 6 series motherboards contact their local dealer (retail store where you purchased the motherboard) at the end of April for a motherboard exchange. GIGABYTE will provide an equivalent new motherboard replacement. A: According to Intel's production plan, the 6 series B3 stepping chipset will be available by April, 2011.


Previous
Next
Sony Unveils Cyber-shot HX Series Digital Cameras        All News        Internet Moves to the Next Generation of Internet Addresses as Devices Grow
OCZ Introduces New ZX Series Of Power Supplies     PC Parts News      Fujifilm Breaks Capacity Record With 5TB Tape

Get RSS feed Easy Print E-Mail this Message

Related News
GIGABYTE Z170X-UD5 Motherboard Is Intel Thunderbolt 3 Certified
Intel Media Server Studio 2016 Enables Faster Video Transcoding and Transition to HEVC and 4K
Intel Invests US$50 Million to Advance Quantum Computing
ASUS Chairman Unveils Many New Products at IFA 2015
Intel Says New Skylake Processors Are The Best Ever Made
ASUS Announces TUF Sabertooth Z170 Mark 1 Motherboard
Asus Set To Announce New Zen Series And Gaming Devices at IFA
Intel Talks About Skylake At IDF
Intel Outlines Expanded RealSense And Optane Technologies At IDF
Intel To Bring Xeon Processors to Notebook PCs
Researcher Discovers Flaw in Intel Processors
Intel Teases With Skylake Processor Family and Z170 Express Chipset Debut

Most Popular News
 
Home | News | All News | Reviews | Articles | Guides | Download | Expert Area | Forum | Site Info
Site best viewed at 1024x768+ - CDRINFO.COM 1998-2015 - All rights reserved -
Privacy policy - Contact Us .