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Tuesday, January 18, 2011
Microsoft Takes On Salesforce and Oracle With The Global Release of Dynamics CRM Online 2011


Today, Microsoft announced the worldwide availability of Microsoft Dynamics CRM Online 2011, the cloud version of the new Microsoft Dynamics CRM 2011.

The on-premises and partner-hosted versions of Microsoft Dynamics CRM 2011 will be globally available on Feb. 28, 2011.

For the first time outside North America, Microsoft's customers can access Microsoft Dynamics CRM Online in 40 markets and 41 languages and sign up for a free trial at http://crm.dynamics.com. Microsoft Dynamics CRM Online is available today at a promotional price of $34 per user per month for the first 12 months of service to qualified customers that sign up by June 30, 2011.

"Sales professionals are at the heart of almost every successful business," Ballmer said. "Microsoft Dynamics CRM redefines productivity by offering an industry-leading product that is fully embracing the cloud. The things that make Microsoft Dynamics CRM an industry leader include giving sales professionals a familiar user experience, enabling greater collaboration, streamlining of processes and access to real-time data so they can improve their customers' experiences and effectively compete in the market."

Based on the new Microsoft Dynamics CRM 2011 release, Microsoft Dynamics CRM Online provides:

- Familiar experiences for sales, service and marketing users through a native Microsoft Outlook client, browser-based and mobile access, RoleTailored design, and user personalization

- Guided process dialogs, inline business intelligence for performance and goal management, and real-time dashboards, provide up-to-date information critical to enabling sales, service and marketing professionals to do their jobs effectively

- Connected experiences through flexible cloud development, Windows Azure interoperability, contextual Microsoft SharePoint capabilities and the new Microsoft Dynamics Marketplace, making it easy for customers to configure and customize Microsoft Dynamics CRM to meet specific business needs

Microsoft claims that more than 11,500 of its customers and 2,000 partners have used Microsoft Dynamics CRM 2011 as part of the beta program, including some customers that have switched from competing solutions. Microsoft is also offering current Salesforce.com and Oracle customers that switch to Microsoft Dynamics CRM Online between now and June 30, 2011 the "Cloud CRM for Less offer," receiving up to $200 per user, which can be applied for services such as migrating data or customizing the solution to meet specific business needs.

The 40 markets in which Microsoft Dynamics CRM Online is now available are Austria, Australia, Belgium, Brazil, Canada, Colombia, Costa Rica, Chile, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Puerto Rico, Romania, Singapore, Spain, Sweden, Switzerland, Trinidad and Tobago, the United Kingdom, and the United States.


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