Friday, November 27, 2015
Submit your own News for
inclusion in our Site.
Click here...
Breaking News
LG Display Makes Huge Investment in OLED Panels
Sony To Bring Remote Play Feature To PS4
MINIX NEO U1 Media Hub for Android Coming Next Week
Samsung Joins Audi’s Progressive SemiConductor Program
German ISPs May Block Music-sharing Sites: court
Study Says HTTPS Certificate and SSH Key Reuse Endangers Millions of Devices Worldwide
SK Hynix Rejects Chinese Take-over Offer
New Huawei Mate 8 Smartphone Launched With Kirin 950 Inside
Active Discussions
How to back up a PS2 DL game
Copy a protected DVD?
roxio issues with xp pro
How to burn a backup copy of The Frozen Throne
Help make DVDInfoPro better with dvdinfomantis!!!
Copied dvd's say blank in computer only
menu making
Optiarc AD-7260S review
 Home > News > Mobiles > Verizon...
Last 7 Days News : SU MO TU WE TH FR SA All News

Monday, October 04, 2010
Verizon To Pay Refunds To Customers

Verizon Wireless in a statement Sunday said it will pay millions of dollars in refunds to 15 million cell phone customers who were erroneously charged for data sessions or Internet use.

"Verizon Wireless values our customer relationships and we always want to do the right thing for our customers," said Mary Coyne, Deputy General Counsel, Verizon Wireless.

"In October and November, we are notifying about 15 million customers, through their regular bill messages, that we are applying credits to their accounts due to mistaken past data charges. We will mail former customers refund checks. In most cases, these credits are in the $2 to $6 range; some will receive larger credits or refunds," she said.

"As we reviewed customer accounts, we discovered that over the past several years approximately 15 million customers who did not have data plans were billed for data sessions on their phones that they did not initiate. These customers would normally have been billed at the standard rate of $1.99 per megabyte for any data they chose to access from their phones. The majority of the data sessions involved minor data exchanges caused by software built into their phones; others involved accessing the web, which should not have incurred charges. We have addressed these issues to avoid unintended data charges in the future."

The charges affected customers who did not have data usage plans, but were billed because of exchanges initiated by software built into their phones.

Verizon did not disclose how much exactly it would have to pay but said 15 million customers would receive credits or refund checks that in most cases would range from $2 to $6 but would go beyond this in some cases, on their October or November bills.

Former customers will get refund checks while existing customers will get credits.

Toshiba's To Introduce Glasses-free 3D TV In December        All News        ASUS ROG Crosshair IV Extreme Pushes AMD Performance and Supports Multi-GPU CrossLinx 3 Technology
Skype for Android Now Available     Mobiles News      Microsoft Files Patent Infringement Action Against Motorola

Get RSS feed Easy Print E-Mail this Message

Related News
Verizon Launches 'go90'Mobile Video Service
Verizon To Offer TV Streaming With Mobile Plan
Verizon Launches Mobile Video Service
Verizon To Drop Phone Contracts, Discounted Phones
Verizon to Acquire AOL
Verizon To Sell Wireline Assets
Verizon To Sell Wireless Assets: report
Verizon To Let Users Opt Out Supercookies
Verizon Under Fire Over Smart Cookies
Verizon To Shut Down Redbox Instant Service
Verizon Sprint And T-Mobile Announce new iPhone Plans
Verizon May Launch New App Store

Most Popular News
Home | News | All News | Reviews | Articles | Guides | Download | Expert Area | Forum | Site Info
Site best viewed at 1024x768+ - CDRINFO.COM 1998-2015 - All rights reserved -
Privacy policy - Contact Us .