Wednesday, December 07, 2016
Search
  
Submit your own News for
inclusion in our Site.
Click here...
Breaking News
Qualcomm Begins Sampling The 48- Core, 10nm Centriq 2400 Server Processor Family
Could Future Intel Chips Have AMD Graphics Inside?
True Key by Intel Security Multi-Factor Authentication Password Manager Integrated Into Windows Hello
Foxconn Plans To Invest In The U.S.
These Are Apple's Best of 2016 Across Apps, Music, And Movies
Western Digital Renews Patent Cross-License Agreement with Samsung
Sony To Release More Mobile Phone Games In 2017, Announces Project Field Controller
U.S. Supreme Court Rules in Favor of Samsung in Smartphone Patent Suit
Active Discussions
Which of these DVD media are the best, most durable?
How to back up a PS2 DL game
Copy a protected DVD?
roxio issues with xp pro
Help make DVDInfoPro better with dvdinfomantis!!!
menu making
Optiarc AD-7260S review
cdrw trouble
 Home > News > General Computing > Dell An...
Last 7 Days News : SU MO TU WE TH FR SA All News

Sunday, June 04, 2006
Dell Announces Plans To Expand Its Americas Customer-Contact Operations


Dell today announced plans to expand its Americas customer-contact operations and increase employment at its Middle Tennessee facilities by up to 1,000 people over the next several quarters.

"Our continued Americas growth, combined with the quality of this area's workforce, made the decision to expand our operations here an easy one," said Kevin Rollins, Dell's chief executive officer. "Today's announcement reconfirms our commitment to keeping Nashville and Middle Tennessee as one of our primary operations sites in the Americas region."

Along with the employment increase in Tennessee, Dell also announced that Tennessee Titan rookie quarterback Vince Young will lend his support to Dell's Middle Tennessee TechKnow program, an after-school curriculum that provides underserved middle-school students access to technology and 21st-century skills. Additionally, Dell announced an expansion of support capabilities to small businesses and consumers with its new DellConnect remote-assistance tool that fixes common technology problems that rob them of computing time and resources.

Since Dell's launch of its Middle Tennessee operations in August 1999 with about 200 production, sales and call center employees, the company has expanded its work force to approximately 3,500. Today's announcement will increase employment at Dell's Tennessee facilities to as many as 4,500 by the completion of the workforce expansion.

Dell currently has three facilities in Middle Tennessee:

-- A 260,000 square-foot manufacturing facility in Lebanon producing award-winning Dimension and OptiPlex desktop computers.

-- A 360,000 square-foot office facility on the Nashville campus housing Dell's technical support call center and sales operations.

-- A 250,000 square-foot fulfillment center servicing customers in the eastern U.S.

The Middle Tennessee customer contact center interacts with a variety of customers and businesses throughout the United States and Canada. The employment increase is being driven by an expansion of sales professionals for additional lines of business, including public sector and corporate accounts, and an addition of Dell services technicians and managers who provide technical resolutions to personal computer, server and storage customers.

"Dell's presence has not only made a positive impact on the Tennessee economy, but Dell and its employees continue to give back to the community through volunteerism and community engagement activities," said Tennessee Gov. Phil Bredesen. "The announced expansion shows tremendous confidence in our workforce and reaffirms Dell's commitment to the state."

Since its arrival in 1999, Dell has invested more than $250 million in its Middle Tennessee operations and donated more than $3 million to local schools, libraries and not-for-profit organizations.


Previous
Next
AMD Announces Initiatives to Elevate AMD64 as Platform for System- and Industry-Wide Innovation        All News        Thomson Announces New RCA High Definition DVD Player
AMD Announces Initiatives to Elevate AMD64 as Platform for System- and Industry-Wide Innovation     General Computing News      Skype Teams Up With Dell to Make Internet Calling Even Easier

Get RSS feed Easy Print E-Mail this Message

Related News
Dell Unveils High-Performing, Quad Core Wyse 5060 Thin Client
New Dell Mobile Thin Clients Offer Performance and Security
Dell Introduces New XPS and Inspiron Laptops
Dell and EMC Merger Completed
Dell 78-inch Monitor, Full HD projectors And The Dell Classroom Software for Chromebooks
Computex: New Dell 10 2-in-1 Laptops Are Starting At $249
Dell Enters The Embedded PC Market with New Embedded Box PCs
Dell Updates Latitude Family, Unveils OLED Monitor At CES
Dell Says Security Hole Identified In Some Laptops
Dell's Black Friday And Cyber Monday Offers on PCs, Tablets And More
Dell And Microsoft Introduce Hybrid Cloud Syste
Dell Unveils Smaller, Faster OptiPlex Business PCs

Most Popular News
 
Home | News | All News | Reviews | Articles | Guides | Download | Expert Area | Forum | Site Info
Site best viewed at 1024x768+ - CDRINFO.COM 1998-2016 - All rights reserved -
Privacy policy - Contact Us .