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 Home > News > General Computing > HP Reca...
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Tuesday, October 18, 2005
HP Recalls 135,000 Notebook PC Batteries Worldwide


The U.S. Consumer Product Safety Commission, in cooperation with HP, has announced a voluntary recall of approximately 135,000 battery packs worldwide.

According to a prepared press release, an internal short may cause the battery cells to overheat and melt, or char the plastic case, posing a burn and fire hazard. Consumers are advised to stop using the recalled products immediately, unless otherwise instructed. HP says it has received 16 reports of batteries overheating. No injuries have been reported, although four cases of minor property damage were reported.

The recalled lithium-ion rechargeable battery packs are used with various HP and Compaq notebook PCs; and are a subset of those manufactured from March through October 2004. They will have a bar-code label starting with GC, IA, L0 or L1. They were sold through national and regional computer, electronics stores, online stores, hp.com and hpshopping.com from March 2004 through May 2005 for between $1,000 and $3,000. The battery packs also were sold separately for between $100 and $130. The battery cells were manufactured in Canada, and assembled into battery packs in China and Taiwan.

HP and Compaq notebook models that may contain a recalled battery pack are as follows: HP Pavilion (dx4000; dx5000; zd8100; ze4100; ze4100/xt1xx; 4200; ze4200; ze4300; ze4400; ze4500; ze4600; ze4700; ze4800; ze5155; ze5200; ze5300; ze5400; ze5500; ze5600; zv5000; zv5200; zx5000; and zx5200); Compaq Presario (1100; 2100; R3000; R3200; V1000; X4000; X5000; and X6100); HP Compaq (nc6000; nc8000; nw8000; nx5000; nx6130; nx9005; nx9008; nx9100; nx9105; 9000); and Compaq Evo (n1010v and n1050v).

Consumers are advised to stop using the recalled batteries immediately and contact HP to arrange for a free replacement battery by visiting the HP Battery Pack Replacement program Website (www.hp.com/support/batteryreplacement; or by calling HP at (888) 404-7398 between 7:00 a.m. and 7:00 p.m. CT, Monday through Friday. After removing the recalled battery pack from the notebook computer, consumers should plug in the AC adapter to power the notebook until a replacement battery pack arrives.


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