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updating oem - 12/5/2004 11:49:16 PM   
rambleon84

 

Posts: 1
Joined: 12/5/2004
Status: offline
hello, this is my first post.

my question is it safe to update my nec-3500ag oem (from newegg) firmware from version 2.16 to 2.18?
why does nec say that i shoulnd't update my oem drive with thier 2.18 firmware?
not sure if you need this but here's a pic of what dvdinfopro says about my drive
Post #: 1
RE: updating oem - 12/6/2004 3:40:00 AM   
Iggy


Posts: 3381
Joined: 7/22/2004
From: Jupiter
Status: offline
Yes better update your drive to the latest firmware.

(in reply to rambleon84)
Post #: 2
RE: updating oem - 12/22/2004 5:47:34 AM   
bbombel

 

Posts: 8
Joined: 12/22/2004
Status: offline
But nec is saying that thier orginal firmware update software (2.18) is only for bulk/retail versions:

-this Update works only with NEC ND-3500A(G) retail/ bulk, not with OEM releases.
(OEM means part of a full PC package or external USB/FireWire variant of this burner)
>For OEM products contact your dealer, distributior or manufacturer of PC-/ USB-package.

Why they are not allowing to update firmware for oem versions? What's gonna happen when I'm going to do it? Will I lose my 24 mounth guarantee (normally when updating drive with official ssoftware, I'm not loosing guaqrantee, right?)
Maybe it just don't work with oem versions
PLEASE HELP

(in reply to Iggy)
Post #: 3
RE: updating oem - 12/22/2004 8:10:18 AM   
emperor


Posts: 7210
Joined: 4/28/2004
Status: offline
no problem with warranty, just use the windows flasher

(in reply to bbombel)
Post #: 4
RE: updating oem - 12/22/2004 8:28:46 AM   
bbombel

 

Posts: 8
Joined: 12/22/2004
Status: offline
Yeah I even received replay from Nec Hotline Support Engineer Service & Quality (hotline@de.neceur.com), they confirmed that
but why they are disinforming costumers by saying that firmware is only for box/bulk versions of drivers??

(in reply to rambleon84)
Post #: 5
RE: updating generally - 12/22/2004 8:43:58 AM   
bbombel

 

Posts: 8
Joined: 12/22/2004
Status: offline
They even send me interesting information about updating firmwave that can not be found in rginal readme.txt file:

- under Windows2000 & XP login as administrator

- Update in Windows "Safe Mode" (I never heard about it)

-disconnect all slave hardware from secondary Master (I never heard about it)

-use 40pin UDMA-2 IDE cable (this suprice me also)

-disconnect all external (USB/ FireWire) components

-update without DMA mode, under Windows XP in the device manager - "IDE
ATA/ ATAPI controllers", you can switch from DMA to PIO mode.

What do You think about this "official" advices from Nec stuff?

(in reply to bbombel)
Post #: 6
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