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updating oem - 12/5/2004 11:49:16 PM   


Posts: 1
Joined: 12/5/2004
Status: offline
hello, this is my first post.

my question is it safe to update my nec-3500ag oem (from newegg) firmware from version 2.16 to 2.18?
why does nec say that i shoulnd't update my oem drive with thier 2.18 firmware?
not sure if you need this but here's a pic of what dvdinfopro says about my drive
Post #: 1
RE: updating oem - 12/6/2004 3:40:00 AM   

Posts: 3349
Joined: 7/22/2004
From: Jupiter
Status: offline
Yes better update your drive to the latest firmware.

(in reply to rambleon84)
Post #: 2
RE: updating oem - 12/22/2004 5:47:34 AM   


Posts: 8
Joined: 12/22/2004
Status: offline
But nec is saying that thier orginal firmware update software (2.18) is only for bulk/retail versions:

-this Update works only with NEC ND-3500A(G) retail/ bulk, not with OEM releases.
(OEM means part of a full PC package or external USB/FireWire variant of this burner)
>For OEM products contact your dealer, distributior or manufacturer of PC-/ USB-package.

Why they are not allowing to update firmware for oem versions? What's gonna happen when I'm going to do it? Will I lose my 24 mounth guarantee (normally when updating drive with official ssoftware, I'm not loosing guaqrantee, right?)
Maybe it just don't work with oem versions

(in reply to Iggy)
Post #: 3
RE: updating oem - 12/22/2004 8:10:18 AM   

Posts: 7002
Joined: 4/28/2004
Status: offline
no problem with warranty, just use the windows flasher

(in reply to bbombel)
Post #: 4
RE: updating oem - 12/22/2004 8:28:46 AM   


Posts: 8
Joined: 12/22/2004
Status: offline
Yeah I even received replay from Nec Hotline Support Engineer Service & Quality (, they confirmed that
but why they are disinforming costumers by saying that firmware is only for box/bulk versions of drivers??

(in reply to rambleon84)
Post #: 5
RE: updating generally - 12/22/2004 8:43:58 AM   


Posts: 8
Joined: 12/22/2004
Status: offline
They even send me interesting information about updating firmwave that can not be found in rginal readme.txt file:

- under Windows2000 & XP login as administrator

- Update in Windows "Safe Mode" (I never heard about it)

-disconnect all slave hardware from secondary Master (I never heard about it)

-use 40pin UDMA-2 IDE cable (this suprice me also)

-disconnect all external (USB/ FireWire) components

-update without DMA mode, under Windows XP in the device manager - "IDE
ATA/ ATAPI controllers", you can switch from DMA to PIO mode.

What do You think about this "official" advices from Nec stuff?

(in reply to bbombel)
Post #: 6
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