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RE: CD-RW formated by InCD 3.x not accessible - 11/22/2002 7:26:05 PM   
bcool

 

Posts: 18
Joined: 11/16/2002
From: USA
Status: offline
quote:
Originally posted by KCK

Are you saying that my '99 notebook Toshiba drive is more capable than your SCSI miracle?


KCK: Are you able to give me the SPECS on the DVD-ROM drive you have on your '99 Toshiba Notebook? According to Toshiba technical support, the SD-M1201 (mine) is not multi-read compliant (as per OSTA standards). I would like to compare specs with you. I never feel quite confident when speaking to technical support because many of them (not all) are just plain ignorant. Anyway, according to them neither of their 2 SCSI models are capable of reading UDF formatted CD-RW disks. If I remember correctly, you said that your Toshiba DVD-ROM (ATAPI) is capable of reading CD-RW's formatted by InCD. Right?


_____________________________

Don't ever let them see you sweat.

(in reply to bcool)
Post #: 17
RE: CD-RW formated by InCD 3.x not accessible - 11/22/2002 8:50:33 PM   
KCK

 

Posts: 289
Joined: 9/4/2002
From: Poland
Status: offline
bcool:

Two of my '99 notebooks can read InCD CD-RW, both have Toshiba DVD-ROMs: SD-C2102 and SD-C2202 (not quite sure about the second one, since I don't have it at home now, but the second one was better, like 4x vs 2x for the first one). I have not saved any documentation for the drives, since they never gave me trouble.

Last night I managed to get past the Login screen at www.toshiba.com, but I can't do it now, so I can't check anything. Yet my previous peeks at several documentations never showed MultiRead or multi-read.

(in reply to bcool)
Post #: 18
RE: CD-RW formated by InCD 3.x not accessible - 11/25/2002 6:13:06 PM   
bcool

 

Posts: 18
Joined: 11/16/2002
From: USA
Status: offline
quote:
Originally posted by KCK

bcool:

Two of my '99 notebooks can read InCD CD-RW, both have Toshiba DVD-ROMs: SD-C2102 and SD-C2202


The drama continues. Guess what? I finally located the tech doc on my DVD-ROM SD-M1201 and it states explicitly that it is "Multi-Read Compliant" despite what that guy said on the telephone at Toshiba technical support. So I sent an e-mail directly to technical support asking for clarification.
Meanwhile, I was able to view the tech docs on both of your devices. Neither one mentions Multi-read compliance but obviously they are and this fact is likely indicated in the specification details without using the words "multi-read compliant." I find it somewhat humorous that your devices say nothing explicitly about Multi-Read compliance and my device does. Yet your devices work with CD-RW in UDF format and mine does not. What irony!


_____________________________

Don't ever let them see you sweat.

(in reply to bcool)
Post #: 19
RE: CD-RW formated by InCD 3.x not accessible - 11/25/2002 6:26:36 PM   
KCK

 

Posts: 289
Joined: 9/4/2002
From: Poland
Status: offline
bcool:

Well, now that you know that your DVD-ROM should be Multi-Read Compliant, if Toshiba can't fix it, maybe they'll swap it for a newer drive. So keep pressing them gently... Good luck!

(in reply to bcool)
Post #: 20
RE: CD-RW formated by InCD 3.x not accessible - 11/26/2002 2:01:12 PM   
bcool

 

Posts: 18
Joined: 11/16/2002
From: USA
Status: offline
Thanks for that. I did receive an e-mail yesterday from Toshiba Storage Device Technical Support correcting their first determination. The e-mail stated that my DVD-ROM is Multi-Read capable. While it never received the OSTA MR logo, Toshiba clearly demonstrated that the device is MR compliant.

I'll post again when there is a new development. Thanks for your help!


_____________________________

Don't ever let them see you sweat.

(in reply to bcool)
Post #: 21
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