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pinnacle software will not acknowledge my dvd-rw - 8/9/2004 2:25:40 PM   
aslok

 

Posts: 36
Joined: 8/9/2004
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Hi there, can anyone help me. I have a 'NEC DVD RW ND-2500A' . It is on my 3 month old computer. The computer had 'Pinnacle Expression' software already installed. I finnally have enough footage from my cam-corder, and I thought I would edit it and burn a copy onto a DVD. My problem is that when Expression starts, a box comes up with the following:
'No cd-r or dvd-r writer has been detected'. you will be able to edit your movie but until a disk writer has been properly installed and configured no disk can be burned'
I have checked the drivers for the dvd-rw and they seem ok. It plays cd's and dvd's fine and will format disks but no burn.
I have a feeling I am missing something really obvious. Can anyone help?


Win XP
Athlon 64 2.4ghz
1024MB RAM
400GB hard drive
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[Deleted] - 8/9/2004 2:52:02 PM   
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RE: pinnacle software will not acknowledge my dvd-rw - 8/9/2004 3:44:05 PM   
aslok

 

Posts: 36
Joined: 8/9/2004
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hi minos, thanks for replying.
Well I do have admin privaleges,
I have jus done a 15 min crash course on ASPI, and I do believe that I dont have Aspi installed. I think I have IMAPI. Would you recommend I install ASPI?
I dont have any other burn software yet, but I could d/load some free program as a last resort.

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[Deleted] - 8/9/2004 5:00:18 PM   
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RE: pinnacle software will not acknowledge my dvd-rw - 8/10/2004 1:02:43 PM   
aslok

 

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Joined: 8/9/2004
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hi again minos,
I have d/loaded power producer, and this program also doesnt see my DVD-RW.
Just one question. Is ASPI very difficult to install once d/loaded, or is there simple steps to insert it in the correct place?
Anyway thanks for your help so far, I intend to solve this if its the last thing I do

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[Deleted] - 8/10/2004 3:15:45 PM   
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RE: pinnacle software will not acknowledge my dvd-rw - 8/11/2004 5:24:07 AM   
aslok

 

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Joined: 8/9/2004
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Hi again, I have installed ASPI ( it shows up in my drivers) and guess what. It still does'nt work. Someone recommended enabling SMART in BIOS which I have done. I have opened up the computer and checked the connections. I am starting to think that maybe the hardware is at fault, although the RW performs all other functions it is supposed to.
Do you have any other suggestions.

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[Deleted] - 8/11/2004 10:01:08 AM   
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RE: pinnacle software will not acknowledge my dvd-rw - 8/11/2004 12:57:46 PM   
aslok

 

Posts: 36
Joined: 8/9/2004
Status: offline
No, This is the only PC I have, and the few people that i know with pc's, own antique machines.
I have been scouring the net for some kind of diagnostic tool that may help, not much luck. Although i found 'software sandra' which is a great bit of kit that i discovered yesterday, and did some benchmark tests on the RW this is the result. Notice the warning near the end of the results. I dont know how to enable bus mastering

Test Status
SMP Test : No
Total Test Threads : 1
SMT Test : No
Dynamic MP/MT Load Balance : No
Processor Affinity : No
Windows Disk Cache Used : No
Use Overlapped I/O : Yes
IO Queue Depth : 8 request(s)
Disc Tested : Video DVD
Test File Size : 1024MB

Benchmark Breakdown
Drive Speed : 1X DVD speed
Track Speed : 2006rpm (estimated)
Buffered Read : 1545 kB/s
Sequential Read : 2006 kB/s
Random Read : 799 kB/s
Average Access Time : 385 ms (estimated)

Drive
Drive : _NEC DVD_RW ND-2500A

Performance Tips
Notice 5008 : To change benchmarks, click Options.
Notice 5004 : Synthetic benchmark. May not tally with 'real-life' performance.
Notice 5006 : Only compare the results with ones obtained using the same version!
Tip 5202 : Use cache on to measure Windows performance.
Tip 5303 : To test data read performance, use a data CD.
Warning 5206 : Low Disk index. Check DMA bus-mastering is enabled.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.

I was going to do a 'file system benchmark test' showing how my file systems connect to the RW, but the RW drive wasnt an option. All other drives were listed?

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RE: pinnacle software will not acknowledge my dvd-rw - 8/11/2004 3:14:48 PM   
aslok

 

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Joined: 8/9/2004
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Oh, and one more thing, I cant figure out how to disable IMAPI, any suggestions?

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[Deleted] - 8/12/2004 7:26:19 AM   
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RE: pinnacle software will not acknowledge my dvd-rw - 8/12/2004 11:57:55 AM   
aslok

 

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Joined: 8/9/2004
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Well I think its about time to admit defeat, I will just have to sort this out with the company that sold me this heap. Thanks for the advice, at least I have learn't more about drivers.

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[Deleted] - 8/12/2004 5:51:29 PM   
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RE: pinnacle software will not acknowledge my dvd-rw - 8/14/2004 4:17:00 AM   
aslok

 

Posts: 36
Joined: 8/9/2004
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Ha Ha.................Result.. I just burned a CD with nero. Thanks Minos, I nearly gave up on it. Looks like my RW works fine. It took 2 hours to d/load 'Nero StartSmart. It likes my RW. Thanks again

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[Deleted] - 8/14/2004 9:02:20 AM   
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RE: pinnacle software will not acknowledge my dvd-rw - 8/15/2004 11:08:51 AM   
Mender


Posts: 141
Joined: 12/18/2001
From: United Kingdom
Status: offline
If you have registered your Pinnacle software with www.pinnaclesys.com you can download the latest driver patch which should make your software recognise your 2500A. I had the same problem with Pinnacle Instant CD/DVD until I downloaded and installed the driver update. Now everything works with my burner.


< Message edited by Mender -- 8/15/2004 4:09:38 PM >

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