If it's possible, try to clean install xp followed by drivers and then nero 6. Dont install any other app. Then check Nero.
Relating Nero Infotool, at startup it searches for ide drives, drivers, aspi, installed softwares, etc, etc. It might be some problem for nero infotool to detect these.
Also change your Nec drive to master/slave and check. And
disconnect the drive's ide cable and check whether nero infotool freezes or not.
You can also download and try the latest demo of nero.
Hope it might help.
Nero 5.5 is working for what I want to do, so I'm not going to reinstall the operating system just to upgrade to Nero 6.
I can get it to work by removing Roxio CD Creator, but Info tool if activated will freeze up the computer.
With 5.5 installed, everything works, including InfoTool
If you knew how many programs I have installed, you would not want to do a complete or selective removal of them.
The path of least resistance is to just write off Nero 6 as a bad investment .
Everything else works great.
It really bugs me that Nero Support never got back to me on the problem.
Thanks for your interest.
I guess they should be called Nero Non-Support.