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Zeehoo.com is not consumer friendly - 3/25/2002 6:59:14 PM   
discman

 

Posts: 3
Joined: 3/25/2002
From: USA
Status: offline
zeehoo.com/beyond micro (they resell pioneer cd-r and dvd-r mechanisms) is not a company you'd want to do business with in any case (pun intended). Their returns policy is terrible, in my case they charged my credit card and didn't bother to ship the device until I called to complain. They then didn't ship all the bundled software, and.. get this... shipped the wrong device entirely, and a broken device at that!

When I called to get a RMA number from them, they told me I"d be subject to a 20% restock fee (despite the issues noted above), and when I complained about that they told me to "sue them" if I didn't like it. They then refused to give me their address, owner's name, etc.

So, buyer beware of Zeehoo.com!


Post #: 1
RE: Zeehoo.com is not consumer friendly - 3/26/2002 11:47:25 AM   
discman

 

Posts: 3
Joined: 3/25/2002
From: USA
Status: offline
An update on Zeehoo.com:

Once I was able to reach the owner of the company all was put right. The owner of the company is an honorable man, and listened to my problem. Once he realized that I was on the up and up he offered to refund my drive purchase.




(in reply to discman)
Post #: 2
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