I have spent a few hours on this Forum trying to troubleshoot to no avail! I have a Compaq Presario 2500 Pentium 4 1.6GHz with Windows XP Pro SP2. I bought this Laptop from a friend and I am fixing it and trying to get it to run smoothly. The DVD/CD drive will read DVD's but will not read CD's. I have uninstalled and reinstalled the drive but no success and tried cleaning it. Any help?

DISCINFO VERSION : 1.6.1.6
VENDOR : HL-DT-ST
MODEL : RW/DVD GCC-4241N
REVISION : 0C27
VENDOR SPECIFIC : 0BCBA 03/04/30
LOADING MECHANISM : Tray
NUMBER VOL. LEVELS : 256
BUFFER SIZE : 2048KB
INTERFACE : ATAPI
RPC2 SCHEME : YES
STATUS : Not Set
USER CHANGES : 5
VENDOR CHANGES : 4
CURRENT REGION : Not set
ANALOG AUDIO PLAY : YES
COMPOSITE OUTPUT : NO
DIGITAL PORT-PORT1 : NO
DIGITAL PORT-PORT2 : NO
READ UPC CODE : YES
MULTISESSION READ : YES
MODE 2 FORM 1 : YES
MODE 2 FORM 2 : YES
READ ISRC CODE : YES
READ BAD CODE : NO
BUFFER UNDER-RUN : YES
MT. RAINIER : NO
CAN READ CDR : YES
CAN READ CDRW : YES
CAN READ CDRM2 : YES
CAN WRITE CDR : YES
CAN WRITE CDRW : YES
CAN TEST WRITE : YES
CAN READ DVD-ROM : YES
CAN READ DVD-R : YES
CAN READ DVD-RW : YES
CAN READ DVD-RAM : YES
CAN READ DVD+R : YES
CAN READ DVD+RW : YES
CAN WRITE DVD-R : NO
CAN WRITE DVD-RW : NO
CAN WRITE DVD-RAM : NO
CAN WRITE DVD+R : NO
CAN WRITE DVD+RW : NO
MAX CDR READ SPEED : 24
MAX CDR WRITE SPEED: 24

Go into device manager and delete the IDE channel that it is installed on.  Now, reboot and let windows reinstall the drive.

(in reply to theweasel)

I deleted the Secondary IDE Channel. Windows reinstalled the device and it still doesn't work. I would think that if DVD's work then the device is reading properly. Any suggestions?

(in reply to theweasel)

Check the system for a root kit.  May be preventing CD playback.  I have a relatively low expectation out of laptop optical drives.

(in reply to theweasel)