Hello everyone - this looks like a great place to learn and share.
I'm an event videographer, weddings, graduations, seminars etc, primarily delivering in DVD-R formats.
After about 3 years working with few problems, I'm now having issues with the finished product where clients experience skips and freezes, or can't load their discs.
I was steered to DVDInfoPro which is how I found this site. I bought the program, now I'm hoping to find out how to use it to diagnose what is or isn't right.
I have two clients both with similar complaints - on my own players there is no skipping:
Here's the situations, my workflows and my tests:
1. Client #1 - Judith
Not my own shoot, but a wedding I edited from someone else's mini DV tapes. Edited on Dell workstation
450, with Adobe Premiere 6.5, encoded to M2V and Wav via Canopus Procoder Express, DVD authored with Adobe Encore 1.0 -(burned to disc Maxell media, disc watched by myself, Video TS files copied ot hard drive with Windows Explorer), client copies burned on Maxell Inkjet discs (printed before burn), burned with Nero Express - 8 copies.
Judith advised that all 8 copies skipped on her Sony DVD player, as well as on her mother's player, brand not known.
In response I burned additional discs direclty out of Encore, this time on Verbatim "Hardcoat" media. Still skips.
2: Client #2 - Debbie (mother of bride)
This was my own production from start to finish: edited on Dell 8400, again with Premiere 6.5, Procoder, Encore 1.5,
and Nero, Maxell media
I delivered 6 copies right before Thanksgiving, and the bride played it through once at her house without problems - I got a very nice note on how pleased they were. She played it again at an Uncles house, flawlessly. The third time it wouldn;t load. Another copy couldn't be played by the grooms parents, another sent to a sister played in one player, not another, another sister had it play through once, but not again.
Today I recovered two of the discs at their house. One wouldn't load at all at her house, the other played with stutters, and a green breakup blotch, then froze on a Toshiba player.
Of course I got them home and was able to play both on my Sony without issue.
I'm not sure which tests on DVDInfoPro are most relavant to me: I did some playing mostly with the PIPO test which gives a quality rating:
Debbie's disc that skipped had a "Quality Rating of 41.35%, then I noticed fingerprints and dust, cleaned it and that brought the rating up to 78.48. The one that wouldn't load at all for them had a Quality rating of 39.65, after I cleaned it 0.00
In the meantime I upgraded from Encore 1.5 to 2.0, and authored the project again to an ISO file, then burned that to a Pioneer 107 drive in an external USB enclosure - subsequent disc burned had quality ration of 98.2%. That PC has an internal NEC drive that I never quite felt comfortable with, although it was used in the first place.
If this rating is in fact a good barometer, I hope I've found my problem. Would anyone be able to give me some guidance in interpreting this Quality rating, and just what the other tests are telling me that would help me determine if I'm putting good discs out.