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question about installing new Nero 6 Ultra - 7/5/2006 10:22:21 PM   
metalliholic

 

Posts: 8
Joined: 6/20/2006
Status: offline
I just got Nero 6 Ultra Edition, and uninstalled my old oem version, and installed it. After install, I went to do the updates. The installed version is 6.3.1.18 and the new version available last night was 6.6.1.4. Anyway, the update downloaded fine, extracted the files, and whatnot, and accepted the agreement blah blah blah.......all the usual stuff, and when it should have installed it, I got a window with a warning that said Nero Burning Rom is using files that need to be updated. Please close Nero Burning Rom and start setup again. WTF??? I tried again, and same thing.I don't get it. Then another window opened up and said Nero Web Engine has encountered a problem and has to close. I'm just not getting it. I even went to the Nero site, and got their cleanup tool for getting rid of all components of any old nero programs, and it didn't change anything. Anyone have any ideas? Much appreciated if you do.Oh, and Nero Vision Express and Nero Mix did the update just fine, so I don't understand. Thanks in advance!


< Message edited by metalliholic -- 7/6/2006 2:41:46 AM >
Post #: 1
RE: question about installing new Nero 6 Ultra - 7/22/2006 6:20:13 AM   
alexmacris

 

Posts: 376
Joined: 6/29/2006
Status: offline
Hi friend! You probably need to remove all Nero software, reboot, download the latest package and try again

(in reply to metalliholic)
Post #: 2
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