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Help Please.. following message keeps appearing... - 1/16/2004 12:56:43 AM   
jackojackson

 

Posts: 1
Joined: 1/16/2004
From: United Kingdom
Status: offline
Hi there

I have been using a rewritable cd on and off over the last month (storing photos etc). Up until yesterday, no problem. I would save photos, eject the disk, reload it and carry on...

Today I have received the following message as I try to load the disk:

Dear Customer,

You are currently trying to read a disc in the Mt. Rainier format (CD-MRW).
You are seeing this message, instead of the contents of the disc, because
your system currently does not support the CD-MRW format.
To enable you to add CD-MRW support to your system we have developed a
complimentary software tool, the InCD EasyWrite Reader.

To download the latest InCD EasyWrite Reader just visit our website at
http://www.nero.com

You can also install the InCD EasyWrite Reader provided on this disc by
clicking here.

Your Ahead Software Team

Could someone explain why this has suddenly come about, is this disk usable again, and more importantly is there away of retreiving the files on the cd?

Hope you can help
Regards
Tony
[url="mailto:jackojackson@btinternet.com"]Please email solutions to me, I would be grateful. Thanks[/url]
Post #: 1
RE: Help Please.. following message keeps appearing... - 1/16/2004 1:13:15 AM   
MP3Mogul


Posts: 5743
Joined: 4/11/2002
From: Retired Moderator
Status: offline
Yes, it's readable, you simply need to visit the link they gave you to Nero's website, and download the reader! You will see after you install it that it works just fine.


_____________________________



LG GSA H22L Firm 1.02
Samsung SH-203N Firm SB01
LiteOn SOHD-16P9S Firm FS0D

(in reply to jackojackson)
Post #: 2
RE: Help Please.. following message keeps appearing... - 1/18/2004 5:22:41 PM   
dburg

 

Posts: 224
Joined: 6/10/2003
From: Germany
Status: offline
Hum, I think the recorder is Mt Rainier and has been creating Mt Rainier disc so far, but eventually failed to read them back (but why??).

Jackojackson can you provide me by e-mail ( dburg@nero.com ) nero infotool.txt file (run nero infotool and save the resulting information) and the incdsrv.log file (you can find it in C:\Program Files\Ahead\InCD )?

Thanks.




_____________________________

David Burg
Software Development,
InCD Project Leader

Nero AG
Im Stoeckmaedle 18
76307 Karlsbad
Germany

fax: +49 (0)7248 928 299

email: dburg@nero.com
http://www.nero.com

(in reply to jackojackson)
Post #: 3
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