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Nero 7 Burning Rom fails to start - 11/17/2005 9:14:32 PM   
jlacasci

 

Posts: 9
Joined: 11/16/2005
Status: offline
I've just installed Nero 7 a few days ago. When I run anything that calls Burning Rom it shows the splash screen then fails with unexpected Error message ie... Do you want to send it to Microsoft.  This happens no matter how I try and launch it.  Start, nero 7, Audio, Burning Rom etc...

I've tried running the repair option, no luck.  I've even removed the software and re-installed.  No luck.

My system is brand new. 
AMD 64x2 4400+ with 4Gig of memory.  4 drives.  3 SATA 80Gig, 120 Gig, 160Gig and an older 80Gig IDE.

I gave up trying to use my TSID #, I was on hold with Nero for 25 minutes when the line was dropped.  Called back and just get the automated run-a-round.  Think they may have closed for the night.  Sent another email via the VIP form, but message there said 6 - 8 days for turnaround??????  Yikes.....

Thanks,
Joe
Post #: 1
RE: Nero 7 Burning Rom fails to start - 11/17/2005 10:02:17 PM   
SithTracy


Posts: 1670
Status: offline
Did you install InCD?  If so, remove it.  It is the devils child...

Okay - What software do you have on this beast and what is your motherboard?  Details are important.

You might try re-downloading the program and re-installing WITHOUT InCD... Might be a corrupt image.

Just a few things to start with before I call it a night... rough day at the office today.  This forum is great for getting my mind off the corporate bullsh** I deal with every day.... ARRRGGGHHHHH!!!!

(in reply to jlacasci)
Post #: 2
RE: Nero 7 Burning Rom fails to start - 11/18/2005 4:49:02 AM   
Antonio


Posts: 1320
Joined: 7/21/2005
Status: offline
Also make sure to download the latest version of Nero 7, there is already an updated one.


_____________________________

salute proffessionista!

(in reply to SithTracy)
Post #: 3
RE: Nero 7 Burning Rom fails to start - 11/18/2005 3:45:29 PM   
MP3Mogul


Posts: 5743
Joined: 4/11/2002
From: Retired Moderator
Status: offline
Post your Nero Error Log!  I will help you.


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LG GSA H22L Firm 1.02
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(in reply to Antonio)
Post #: 4
RE: Nero 7 Burning Rom fails to start - 11/18/2005 10:18:23 PM   
jlacasci

 

Posts: 9
Joined: 11/16/2005
Status: offline
I downloaded the latest version and Burning Rom works now.  I had looked at this earlier but the install wizard says Installing Demo version.  So I didn't continue with it last time.   Even though it say's demo (small bug on Nero's part I guess) the install worked okay and it found my serial number.  All seems okay now.

Thanks,
Joe

(in reply to jlacasci)
Post #: 5
RE: Nero 7 Burning Rom fails to start - 11/19/2005 6:23:52 AM   
Antonio


Posts: 1320
Joined: 7/21/2005
Status: offline
Well done then.


_____________________________

salute proffessionista!

(in reply to jlacasci)
Post #: 6
RE: Nero 7 Burning Rom fails to start - 11/19/2005 3:29:00 PM   
MP3Mogul


Posts: 5743
Joined: 4/11/2002
From: Retired Moderator
Status: offline
It "always" says Demo until you activate it with your Serial Number.


_____________________________



LG GSA H22L Firm 1.02
Samsung SH-203N Firm SB01
LiteOn SOHD-16P9S Firm FS0D

(in reply to Antonio)
Post #: 7
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