I've had Rio Riot for more than 1 year maybe almost two. I was new to the term technology and so I didn't think much when I decided to buy this beautiful 20GB and considering the limitation of mp3 players at that time.
Later I found out that I cannot transfer back my songs from my player to the computer. I have sent an email to the technical support for rio and they told me to update my firmware, which I did, and restart my rio and use Rio Taxi. The result? Nada. Still unable to transfer back.
I tried to search on the internet but they all also complain the same thing about the incapability on transfering the music back to their computer. Rio Riot is a great product along with great software aside from the problem above and the size of the player.
I wish someone could help me with this and maybe have the solution. My battery is already failing to recharge and devil knows when my hard drive is gonna fail so I want to transfer all my music back to my computer and having them as a backup.