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RE:Technical Support Poll - 5/30/2005 10:11:59 AM   

Posts: 332
Joined: 5/1/2005
From: United Kingdom
Status: offline
Just curious but no NEC or PLEXTOR
As you've probably guessed I'd rate both of these above any of those on your list
I've had only 1 Plextor drive (after 18 month's use) fail which was replaced shipping free within 5 days
Nec 2 drives both 3520a's failed within 1 month of purchase & replaced within 14 days with 3540a's ( Nec claimed it took 14 days as 2 drives were involved & they examined them with a fine toothcomb )
This is over a 10 year period of system building
As far any queries emailed to said manufacter's the longest reply took 2days excluding weekends
Liteon / Philips  just don't respond at least to me
Pioneer have had a lacklustre response ( it's a user / software issue )
Aopen & BenQ I've no experience of 

< Message edited by Zebadee -- 5/30/2005 12:31:37 PM >
Post #: 1
RE: RE:Technical Support Poll - 5/30/2005 3:41:17 PM   

Posts: 3349
Joined: 7/22/2004
From: Jupiter
Status: offline
Yes Philips has no good support, this one I know it.

(in reply to Zebadee)
Post #: 2
[Deleted] - 5/30/2005 6:18:17 PM   
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(in reply to Iggy)
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