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Cannot format using InCD 4.0.1.21 - 8/4/2003 11:43:20 AM   
l0g0ut

 

Posts: 6
Joined: 8/4/2003
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Status: offline
This is my first time using InCD. I can't format any CD-RW. The error message i got is

"Error writing the disc in X:\. Please confirm that the disc is compatible with the drive and is not scratched or damaged"

The CD is Imation 4-10x
The Drive is Samsung SN-324B DVD/CD-RW combo
OS is Win XP w/SP1 and all update installed

Anybody knows for sure why this happens?
I tried using Memorex 1-4x disc and still have the problem. I've used Drag-to-Disc before without any problem. I reformatted my computer last week and decided to try InCD for a change. If nobody knows how to solve this problem then I'm going back to Drag-to-Disc.
Post #: 1
RE: Cannot format using InCD 4.0.1.21 - 8/4/2003 12:14:45 PM   
sp


Posts: 1371
Joined: 3/30/2003
From: Falkland Islands
Status: offline
You might have to disable the built-in WinXP Roxio packet writing service.
(Please go to the services section and disable it. Right click "my computer" --> Manage -- > Services)


_____________________________

WM # CI

(in reply to l0g0ut)
Post #: 2
RE: Cannot format using InCD 4.0.1.21 - 8/4/2003 5:19:21 PM   
dburg

 

Posts: 224
Joined: 6/10/2003
From: Germany
Status: offline
Please provide the log files generated by InCD (see the FAQ in the installation folder to learn where these lgo files are located). The log files will contain detailed information about the format failure that will help us to help you with this problem.


_____________________________

David Burg
Software Development,
InCD Project Leader

Nero AG
Im Stoeckmaedle 18
76307 Karlsbad
Germany

fax: +49 (0)7248 928 299

email: dburg@nero.com
http://www.nero.com

(in reply to l0g0ut)
Post #: 3
RE: Cannot format using InCD 4.0.1.21 - 8/4/2003 7:30:16 PM   
l0g0ut

 

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Joined: 8/4/2003
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Status: offline
i copied this from error.log file in InCD installation folder....

03:08:04 10:30:24:02 e=2007. SCSI error : (Op 5Ah (ModeSense10) => os=0h
 host=0h tgt=0h sns=05/24/00h Invalid field in CDB Info=0h=0. @ ID=0_0_0_0 '
SAMSUNG CDRW/DVD SN-324B')
01cc 03:08:04 10:30:24:20 e=2007. SCSI error : (Op 5Ah (ModeSense10) => os=0h
 host=0h tgt=0h sns=05/24/00h Invalid field in CDB Info=0h=0. @ ID=0_0_0_0 '
SAMSUNG CDRW/DVD SN-324B')
01cc 03:08:04 10:30:24:21 e=2007. SCSI error : (Op 43h (ReadToc10) => os=0h h
ost=0h tgt=0h sns=05/24/00h Invalid field in CDB Info=0h=0. @ ID=0_0_0_0 'SA
MSUNG CDRW/DVD SN-324B')
01cc 03:08:04 10:30:24:22 e=2518. Failure reading Table of contents.(EDeviceA
ddError os=0h host=0h tgt=0h 05/24/00h @ ID=0_0_0_0 'SAMSUNG CDRW/DVD SN-32
4B')
01cc 03:08:04 10:30:24:02 [Fine]e=0. Media is a high-speed CD-RW.
01cc 03:08:04 10:30:24:03 [Fine]e=0. Media is a high-speed CD-RW.
01cc 03:08:04 10:30:24:05 e=2007. SCSI error : (Op 55h (ModeSelect10) => os=0
h host=0h tgt=0h sns=05/24/00h Invalid field in CDB Info=0h=0. @ ID=0_0_0_0
'SAMSUNG CDRW/DVD SN-324B')
01cc 03:08:04 10:30:24:05 e=2995. The device rejected read/write recovery par
ameters.(EDeviceAddError os=0h host=0h tgt=0h 05/24/00h @ ID=0_0_0_0 'SAMSU
NG CDRW/DVD SN-324B')
01cc 03:08:04 10:30:26:14 e=2007. SCSI error : (Op 5Ah (ModeSense10) => os=0h
 host=0h tgt=0h sns=05/24/00h Invalid field in CDB Info=0h=0. @ ID=0_0_0_0 '
SAMSUNG CDRW/DVD SN-324B')
01cc 03:08:04 10:30:26:15 e=2007. SCSI error : (Op 5Ah (ModeSense10) => os=0h
 host=0h tgt=0h sns=05/24/00h Invalid field in CDB Info=0h=0. @ ID=0_0_0_0 '
SAMSUNG CDRW/DVD SN-324B')
01cc 03:08:04 10:30:26:17 e=2007. SCSI error : (Op 43h (ReadToc10) => os=0h h
ost=0h tgt=0h sns=05/24/00h Invalid field in CDB Info=0h=0. @ ID=0_0_0_0 'SA
MSUNG CDRW/DVD SN-324B')
01cc 03:08:04 10:30:26:17 e=2518. Failure reading Table of contents.(EDeviceA
ddError os=0h host=0h tgt=0h 05/24/00h @ ID=0_0_0_0 'SAMSUNG CDRW/DVD SN-32
4B')
01cc 03:08:04 10:30:26:18 [Fine]e=0. Media is a high-speed CD-RW.
01cc 03:08:04 10:30:26:19 [Fine]e=0. Media is a high-speed CD-RW.
01cc 03:08:04 10:30:26:21 e=2007. SCSI error : (Op 55h (ModeSelect10) => os=0
h host=0h tgt=0h sns=05/24/00h Invalid field in CDB Info=0h=0. @ ID=0_0_0_0
'SAMSUNG CDRW/DVD SN-324B')
01cc 03:08:04 10:30:26:22 e=2995. The device rejected read/write recovery par
ameters.(EDeviceAddError os=0h host=0h tgt=0h 05/24/00h @ ID=0_0_0_0 'SAMSU
NG CDRW/DVD SN-324B')
01cc 03:08:04 10:30:27:02 e=2007. SCSI error : (Op 55h (ModeSelect10) => os=0
h host=0h tgt=0h sns=05/24/00h Invalid field in CDB Info=0h=0. @ ID=0_0_0_0
'SAMSUNG CDRW/DVD SN-324B')
01cc 03:08:04 10:30:27:03 e=2995. The device rejected read/write recovery par
ameters.(EDeviceAddError os=0h host=0h tgt=0h 05/24/00h @ ID=0_0_0_0 'SAMSU
NG CDRW/DVD SN-324B')
01cc 03:08:04 10:30:27:03 e=2983. Error setting Write Parameters code page.(E
DeviceAddError os=0h host=0h tgt=0h 00/00/00h @ ID=0_0_0_0 'SAMSUNG CDRW/DV
D SN-324B')

(in reply to l0g0ut)
Post #: 4
RE: Cannot format using InCD 4.0.1.21 - 8/8/2003 9:34:42 PM   
dburg

 

Posts: 224
Joined: 6/10/2003
From: Germany
Status: offline
Ok, I wanted to test this to try to understand why the device is rejecting the write parameters page but unfortunately I see we don't have this device in our labs. I will try to see if it is possible to get an engineering sample from Samsung. Sorry in advance for the delay it will cause! :-(


_____________________________

David Burg
Software Development,
InCD Project Leader

Nero AG
Im Stoeckmaedle 18
76307 Karlsbad
Germany

fax: +49 (0)7248 928 299

email: dburg@nero.com
http://www.nero.com

(in reply to l0g0ut)
Post #: 5
RE: Cannot format using InCD 4.0.1.21 - 8/9/2003 4:13:43 AM   
l0g0ut

 

Posts: 6
Joined: 8/4/2003
From:
Status: offline
it's okay... thank you for the attention... this is a laptop drive so maybe it's a bit difficult for you to find it around...

it's a bit puzzling since i can burn stuff using nero just fine... Data disk... Audio disk... using both cd-r and cd-rw...

(in reply to l0g0ut)
Post #: 6
RE: Cannot format using InCD 4.0.1.21 - 8/9/2003 4:56:49 AM   
MP3Mogul


Posts: 5743
Joined: 4/11/2002
From: Retired Moderator
Status: offline
You know... you have to APPRECIATE the decication to the software that AHEAD puts in their work.... No this is not an Advertisement, but you will find NO OTHER dedication in software development, nor software maturity, than you do with them.... it's great to see Ahead on the Ball.... of course they ALWAYS have been......... Keep up the great work!


_____________________________



LG GSA H22L Firm 1.02
Samsung SH-203N Firm SB01
LiteOn SOHD-16P9S Firm FS0D

(in reply to l0g0ut)
Post #: 7
RE: Cannot format using InCD 4.0.1.21 - 8/9/2003 9:31:05 AM   
l0g0ut

 

Posts: 6
Joined: 8/4/2003
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Status: offline
i agree.... i've never seen this kind of support and dedication from any other software company.... that's why i'm sticking with ahead products

(in reply to l0g0ut)
Post #: 8
RE: Cannot format using InCD 4.0.1.21 - 8/14/2003 3:15:46 AM   
doggeral

 

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Joined: 8/14/2003
From:
Status: offline
I've gotten that message many a times on my crappy Philips CD Burner (too lazy to buy a new one), but i've found that if you have used the disc before first try cleaning up a little, then do an incd erase then a full format of the cd (not a quick format) and it might work.

(in reply to l0g0ut)
Post #: 9
RE: Cannot format using InCD 4.0.1.21 - 8/14/2003 2:30:23 PM   
dburg

 

Posts: 224
Joined: 6/10/2003
From: Germany
Status: offline
Thank doggeral for this tip. Although for the problem from l0g0ut on Samsung SN-324B DVD/CD-RW combo this might not help as the root cause seems to be an incompatibility of InCD 4 with the device (that I'm working on fixing) not a problem of the laser LED with the media surface.


_____________________________

David Burg
Software Development,
InCD Project Leader

Nero AG
Im Stoeckmaedle 18
76307 Karlsbad
Germany

fax: +49 (0)7248 928 299

email: dburg@nero.com
http://www.nero.com

(in reply to l0g0ut)
Post #: 10
RE: Cannot format using InCD 4.0.1.21 - 8/15/2003 1:10:56 AM   
doggeral

 

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Joined: 8/14/2003
From:
Status: offline
I wouldnt have said anything except I originally thought my error log was identical, which it is except my error log doesn't have the following line

quote:
The device rejected read/write recovery parameters.


I just noticed that after looking back here and I also don't get the 2995 and 2983 errors, but i get a 2990. A lot of differences, but thats what happens when you read at 3am.

(in reply to l0g0ut)
Post #: 11
RE: Cannot format using InCD 4.0.1.21 - 8/15/2003 3:19:31 PM   
dburg

 

Posts: 224
Joined: 6/10/2003
From: Germany
Status: offline
L0g0ut, although the SN-324B sample have not yet arrived I have been working on older SN-308 which seems to present the same problem. I was successful in writing a generic workaround. On SN-308 it is working fine now, I will confirm for SN-324B once I get it.


_____________________________

David Burg
Software Development,
InCD Project Leader

Nero AG
Im Stoeckmaedle 18
76307 Karlsbad
Germany

fax: +49 (0)7248 928 299

email: dburg@nero.com
http://www.nero.com

(in reply to l0g0ut)
Post #: 12
RE: Cannot format using InCD 4.0.1.21 - 8/15/2003 8:19:01 PM   
l0g0ut

 

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Joined: 8/4/2003
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Status: offline
thank you david.... i really appreciate it.. can't wait to try it..

(in reply to l0g0ut)
Post #: 13
RE: Cannot format using InCD 4.0.1.21 - 8/21/2003 1:32:58 PM   
dburg

 

Posts: 224
Joined: 6/10/2003
From: Germany
Status: offline
Ok, I received the SN-324B sample and confirm the fix works also for this device. End-of-the-month web update of InCD 4 shoud include this fix.


_____________________________

David Burg
Software Development,
InCD Project Leader

Nero AG
Im Stoeckmaedle 18
76307 Karlsbad
Germany

fax: +49 (0)7248 928 299

email: dburg@nero.com
http://www.nero.com

(in reply to l0g0ut)
Post #: 14
RE: Cannot format using InCD 4.0.1.21 - 8/21/2003 4:16:53 PM   
MP3Mogul


Posts: 5743
Joined: 4/11/2002
From: Retired Moderator
Status: offline
Talk about CUSTOMER DEDICATION! Another reason you only find Ahead burning products on my systems!


_____________________________



LG GSA H22L Firm 1.02
Samsung SH-203N Firm SB01
LiteOn SOHD-16P9S Firm FS0D

(in reply to l0g0ut)
Post #: 15
RE: Cannot format using InCD 4.0.1.21 - 8/23/2003 2:35:53 AM   
Evilscientist

 

Posts: 1
Joined: 8/23/2003
From: USA
Status: offline
dburg...I am also impressed with your level of responsiveness. I am also happy to find this post - as this problem has been driving me NUTS!!! I also have the samsung sn324b DVD/CD-RW combo - in a dell laptop.

I look forward to your fix being released at the end of this month.

(in reply to l0g0ut)
Post #: 16
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