Originally posted by dburg
Is the crash an application crash or a blue screen ? What is the exact message ?
Installed nero551042, then n551042sve. Obs! Without reboot between. Possible failure? Then reboot and installed InCD40121 and reboot.
How to reproduce.
Logging into administrator account with InCD40121 running in the background. Logout without any action gives result ok.
Logging into administrator account with InCD40121 running in the background. Open up Nero 551042 gives wizard. Close wizard. Close Nero 5551042. Logout of administrator account. Process hangs. Waiting 1 minute. Do a ctrl-alt-del for re-logout or stop process. Do a logout. White-screen (No Blue screen) with message "End Program (In Swedish as it's a swedish version of windows 2000 Pro SP4). The end program screen lists "InCD_GUI_MAINFRAME_1A6E0D67_...
" to shutdown. System is not able to shut down process with hard reboot as consequence.
I will try to play with my system a bit. Perhaps I am able to further get down to the problem.
Update: Uninstalled InCD40121 through Add/Remove program. Reboot through uninstaller. After relogin to administrator account I start up Nero 551042, wizard starts, i close wizard and close nero 551042. I logout without problem. Consensus it's InCD.
Removed Nero and InCd from system. Installed bundled nero 184.108.40.206. Reboot. After login opened and closed Nero and logout without problem. Installed InCd40121 and reboot. After login I logged out without further action with InCd running without problem. After login opened and closed bundled Nero 220.127.116.11 and logged out. System hangs giving same information as before on the trying to shut down program. I did this so as to prove to myself that it was not Nero Burning Rom that had changed and caused the system to hang.
After looking at the Activity Manager in windows 2000 I notice that Nero.exe is still there after program exit. The process does not use cpu cycles. Neither is InCd. This obliously doesn't happen when Nero Burning Rom is not opened. Somehow InCd is proventing Nero.exe to close happily.
Without opening Nero.exe in Activity Manager I notice that incdsrv.exe is running using CPU, but when open/close Nero Burning Rom incdsrv.exe stops using CPU. I believe this is the problem.